Databricks · 2 weeks ago
Senior Technical Solutions Engineer, Lakebase
Mountain View, CA
Full-time
Hybrid
Mid, Senior Level
4+ years expDatabricks is the data and AI company, enabling organizations to unify and democratize data, analytics, and AI. As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Lakebase and assist customers in overcoming challenges related to the Neon.com cloud-native Postgres service.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
Troubleshoot and resolve complex customer issues related to Lakebase/Neon platforms
Provide best practices support for custom-built solutions developed by Databricks customers
Deliver suggestions for improving performance in customer-specific environments
Coordinate root-cause analysis and resolution of high-complexity issues and informally assist peers with technical roadblocks and user escalations
Work with APIs, REST payloads, REST endpoints, and third-party integrations to make recommendations to resolve user issues
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
Participate in the creation and maintenance of company documentation and knowledge articles
Be a true proponent of customer advocacy
Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
Participate in weekend and weekday on-call rotation
Qualification
Required
Genuine desire to help customers
4+ years of experience in technical support roles for cloud products
Strong experience with SQL-based databases is required
Linux/Unix administration skills
Hands-on experience with AWS, Azure or GCP
The candidate must possess excellent English written and oral communication skills
You must have the ability to think on your feet, remain calm under pressure, and solve problems in real-time
Technical degree or equivalent experience
Preferred
Experience designing, building, testing, and maintaining Python/Java/Scala/Golang based applications is desirable
Benefits
Comprehensive benefits and perks that meet the needs of all of our employees
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
Crunchbase News
2026-01-09
2026-01-09
Company data provided by crunchbase