Staff Software Engineer - Customer Engagement & Docs Platform jobs in United States
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Databricks · 2 weeks ago

Staff Software Engineer - Customer Engagement & Docs Platform

Databricks is a company focused on enabling data teams to solve complex problems through their data and AI infrastructure platform. The Staff Engineer will lead the design, development, and deployment of systems that enhance customer engagement using AI and Machine Learning, while also ensuring performance and reliability of these systems.

AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Lead design, development, and deployment of systems for Evaluation, Answer retrieval and Quality improvement for helping customers
Lead architectural decisions to ensure performance, reliability, and accuracy of the knowledge systems
Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations
Deliver high-quality, production-ready code and services end-to-end — including performance tuning, resiliency improvements, and debugging in live environments
Contribute to longer-term technical planning and support strategic initiatives in Assistant and Support organizations

Qualification

Machine LearningSoftware EngineeringDistributed SystemsArchitectural DecisionsRetrieval SystemsMentoringCollaborationProblem Solving

Required

6+ years of industry experience building and operating large-scale distributed systems
Demonstrated technical proficiency in machine learning and software engineering, coupled with a strong product-oriented approach
The capacity to define and structure solutions in ambiguous problem domains
Ability to mentor and guide junior engineers, as well as to effectively collaborate across various team boundaries
Track record of driving high-impact, technically complex initiatives that delivered clear customer or business value

Preferred

Prior experience with retrieval systems and search technologies is a plus

Benefits

Eligibility for annual performance bonus
Equity
Comprehensive benefits and perks

Company

Databricks

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Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.

H1B Sponsorship

Databricks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)

Funding

Current Stage
Late Stage
Total Funding
$25.81B
Key Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B

Leadership Team

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Ali Ghodsi
CEO and Co-founder
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David Conte
Chief Financial Officer
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Company data provided by crunchbase