True Find Staffing · 3 months ago
Multi-Unit Director of Operations
Charleston, SC, United States
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expTrue Find Staffing is seeking a Multi-Unit Director of Operations for a leading quick-service restaurant group. This role involves overseeing the performance and growth of multiple locations, ensuring brand standards are met, and driving operational and financial success.
Staffing & Recruiting
Responsibilities
Direct daily operations across multiple locations, ensuring consistency in service quality, food standards, and guest experience
Develop and enforce operational policies to drive efficiency and maintain compliance with company, safety, and regulatory standards
Conduct regular site visits, coaching District and General Managers for optimal performance
Drive sales, manage costs, and maximize profitability across all locations
Review P&L statements, identify performance gaps, and implement corrective action plans
Establish and monitor KPIs to achieve business objectives
Identify opportunities for expansion, new openings, and community partnerships
Recruit, train, and mentor General Managers and management teams to build strong leadership pipelines
Foster a positive, values-driven culture that motivates and engages employees
Conduct performance evaluations, provide constructive feedback, and create growth plans
Proactively manage employee relations to maintain a stable, high-performing workforce
Ensure all locations deliver consistent, high-quality customer experiences aligned with brand expectations
Monitor customer feedback and implement strategies to improve satisfaction and loyalty
Guide local marketing initiatives to strengthen brand awareness and community presence
Collaborate with senior leadership to align operational strategies with company goals
Champion innovation by adopting new processes, technologies, and best practices
Partner with suppliers and vendors to improve purchasing efficiency, reduce costs, and maintain reliable product availability
Qualification
Required
5+ years of multi-unit leadership in restaurants, hospitality, or food service
Bachelor's degree in Business, Hospitality Management, or related field preferred
Strong track record of building, mentoring, and leading high-performing teams
Skilled in P&L management, budgeting, and cost control
Deep understanding of restaurant operations, compliance, and quality standards
Dedicated to delivering exceptional guest experiences
Strong interpersonal, verbal, and written communication skills
Willingness to travel regularly between locations
Company
True Find Staffing
We get to know your business so that when you need to hire we find you more than just a candidate, we find the "True Find" candidate!
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase