E*TRADE from Morgan Stanley ยท 4 months ago
Consultant Conversion, Soft Prod Mgmt & RE III, Associate
Alpharetta, Georgia, United States of America
Full-time
Onsite
Mid Level
4+ years expE*TRADE from Morgan Stanley is a part of the Wealth Managements Core Platform Services group, focused on providing stable and scalable infrastructure solutions. The role involves supporting non-production environments, monitoring performance, managing incidents, and ensuring operational readiness of applications/platforms.
BankingFinanceFinancial Services
Responsibilities
Works with various teams to ensure that the in-scope applications/platforms are meeting performance and stability requirements. Managing Major Incidents to Mitigation/Resolution
Performs Post-Incident Reviews of all Major Incidents and determining Action Items required to avoid similar issues/minimize downtime for future Incidents
Works with Application Development to ensure that assigned applications/platforms have the appropriate monitoring and metrics in place to appropriately measure performance and stability
Acts as the Operations representative in Value Stream planning and prioritizes sessions to ensure that Operational needs of assigned applications/platforms are addressed as needed. Holds quarterly Operational Performance Reviews with Value Stream management
Works with SCM and Development team to ensure that the Production releases for their in-scope applications/platforms are properly planned and coordinated. This includes Holds Change/Release implementation reviews to ensure thorough and appropriate implementation plans. Provides review and sign-off/approval of change tickets for the assigned Value Stream. Participates in Program Increment Planning Sessions as a liaison for Operations and Infrastructure support. Provides information regarding upcoming critical changes to the Value Stream
Ensures that applications/platforms are Operationally ready for Production. This includes an Annual Review of all SOPs/Knowledge Articles. Monitors review for any new Feature launch or other significant change that may impact monitoring. SOP/Knowledge Article review for any new Feature launch or other significant change that may impact support documentation. Training of Command Center and Application 1st level Support on new SOPs, Knowledge Articles, and any other support-related needs
Performs Monthly Capacity Analysis of applications/platforms within the Value Stream. Creates and Maintains Operationally focused ELK Dashboards for the Value Stream
Actively provide data for and participate in root cause analysis
Share knowledge globally between various teams
Analyze systems and make recommendations to prevent possible incidents
Strive for continuous improvement and make recommendations
Qualification
Required
Bachelor's Degree in Computer Information Systems, Computer Science, MIS, Engineering, Science, or related field
4+ years of experience in Information Technology, or related field
Experience administering Unix/Linux in a production environment
Understanding of Unix/Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way
Programming experience in one or more of the following languages: Python / Shell / Java
Experience working with and developing enterprise monitoring/tooling solutions like Grafana, Kibana, Splunk, Graphite, Nagios, New Relic, Netcool, Bigpanda
Networking knowledge and understanding of network concepts, such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing
Working knowledge about web technologies such as HTML/JS, CSS / API etc
Benefits
Some of the most attractive and comprehensive employee benefits and perks in the industry
Company
E*TRADE from Morgan Stanley
E*TRADE from Morgan Stanley is a pioneer in the online brokerage industry.
1001-5000 employees
H1B Sponsorship
E*TRADE from Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-02-20Acquired
1996-08-16IPO
Leadership Team
Julia Miller
Executive Director, Creative Services
Recent News
2025-11-07
2025-10-14
Company data provided by crunchbase