Koalafi · 4 months ago
Senior Director of Product Management - Core Services
Koalafi is a company focused on transforming the financing experience for consumers, providing flexible lease-to-own financing solutions. They are seeking a Senior Director of Product Management for Core Services to lead product strategy and execution across foundational technology platforms, overseeing modernization efforts and driving product development in collaboration with engineering and business leaders.
FinanceFinancial ServicesFinTech
Responsibilities
Define and own the Core Services product strategy, spanning modernization of legacy systems and the creation of new shared technology platforms
Develop a multi-year roadmap for foundational services such as payments, servicing, event streaming, and communications infrastructure
Balance near-term migration efforts and quick wins with long-term innovation opportunities
Drive 0→1 product development for internal platforms, enabling cross-team capabilities, developer velocity, and business-critical functionality
Translate complex technical requirements into clear product direction, working closely with the Group Engineering leader as well as the engineering leads on the Shared Tech and SWAT teams
Partner with Architecture and Engineering to establish standards for scalability, reliability, and observability across core services
Hire, mentor, and lead a team of product managers focused on platform and technical domains
Foster a culture of collaboration, accountability, and technical curiosity within the Core Services group
Coach PMs on working effectively with deeply technical stakeholders and translating business needs into platform requirements
Serve as a player/coach, driving initial product discovery and working closely with engineers on solutions and then figuring out which roles are most critical to hire
Prioritize and manage a portfolio of complex platform initiatives, ensuring timely delivery with minimal business disruption
Support phased modernization strategies, including legacy decomposition, migration, and integration approaches
Partner with stakeholders across Finance, Operations, and Risk to ensure platform investments unlock business value
Serve as a bridge between technical teams and business leadership, articulating platform strategy and trade-offs to diverse audiences
Lead cross-functional alignment on core service capabilities, ensuring they meet regulatory, operational, and compliance requirements
Qualification
Required
10+ years of professional product management experience, with at least 5+ years leading platform, infrastructure, or core services product teams
Proven experience driving modernization of legacy systems into cloud-native, service-oriented architectures
Strong technical acumen: ability to engage with engineers on topics such as microservices, APIs, event-driven architecture, and high-volume transaction processing
Track record of 0→1 product development in technical domains, ideally building internal platforms or shared services
Experience managing and scaling product teams; ability to hire, mentor, and develop high-performing PMs
Deep understanding of financial systems, payment processing, or consumer financing is highly preferred
Strong organizational and communication skills, with experience aligning executives, technical leads, and business stakeholders
Comfort working in high stakes, regulated environments where reliability, compliance, and scalability are critical
Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time
Preferred
Background in fintech, lending, or consumer financial services
Experience collaborating on technical roadmaps for large-scale migrations (e.g., monolith to microservices, MSSQL to PostgreSQL)
Familiarity with observability, developer experience tooling, and AI-assisted development practices
Knowledge of compliance and security standards relevant to financial platforms
Benefits
Comprehensive medical, dental, and vision coverage
20 PTO days + 11 paid holidays
401(k) retirement with company matching
Student Loan & Tuition Reimbursement
Commuter assistance
Parental leave (maternal + paternal)
Inclusion and Associate Engagement Programs
Company
Koalafi
Koalafi offers omnichannel financial products that help merchants and consumers succeed.
H1B Sponsorship
Koalafi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$195.5MKey Investors
Forbright BankPollen Street CapitalSummit Action
2022-08-16Debt Financing
2021-02-15Debt Financing
2019-10-17Debt Financing· $150M
Recent News
2025-04-17
Furniture Today
2025-02-24
Company data provided by crunchbase