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Seminole Gaming · 3 months ago

SYSTEMS ADMINISTRATOR I -- IT OPERATIONS & SUPPORT

Davie, FL

Full-time

Onsite

New Grad, Entry Level

Seminole Gaming is seeking a Systems Administrator I to support their IT operations and infrastructure. The role involves testing, troubleshooting, and implementing server technologies, as well as providing third-level support and developing monitoring systems for global infrastructure.

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Responsibilities

Works under the direction of the Manager - IT Systems

Plans and schedules work to meet assignments from the manager or designated senior engineering staff who provide guidance

Meets formally or informally with the manager or designated senior staff to discuss status, ask for assistance on intractable problems, and to review accomplishments

Assists the IT Operations in providing third-level support to the enterprise

Assists the enterprise system, systems assurance, application development, and operations services in developing, implementing, and maintaining the technology infrastructure

Develops monitoring systems used to manage global infrastructure Accepts technical responsibility for equipment and assigned technologies

Make evaluations and recommendations

Assists in the analysis, design and development of new technology

Documents design, implementation and final configuration findings for both new and existing techniques and equipment

Oversees systems demonstrations

Analyzes problems, studies technical literature and existing technology

Escalates intractable problems to vendors and/or senior manager for resolution

Maintains a current understanding of strategic product mix and vendor selections

Opens problem reporting tickets and accurately uses all problem tracking software systems

Must adhere to the Seminole Tribe's Policies and Procedures

Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software

Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues during testing

Must maintain technical documentation for all systems deployed in the Enterprise

Must liaise with Compliance Officials and Vendors to manage the movement of test software into and out of test environment in accordance with STOF Internal Controls

Provides technical and programming support to project team

Analyzes business needs and makes appropriate application software modifications

Tests system software modifications/patches/service packs to ensure accuracy of changes

Prepares System documentation

Works with key users to resolve system problems and issues

Works with project team members to design, test and install system modifications

Develop, implement and support custom system software, reports and monitoring dashboards

Qualification

Microsoft operating systemsWindows Server 2016 – 2022Microsoft ExchangeActive DirectoryServiceNowO365EntraSolarWindsAnalytical skillsTechnical documentationProblem-solving skillsCommunication skills

Required

Must be proficient with Microsoft operating systems

Requires well developed written and verbal communications skills

Able to work in isolation for a full shift

Must be able to travel to remote sites as may be required in support of operations

Must be fluent in the English language

Must comply with internal controls

Must exhibit well-developed verbal and written communications skills

Preferred

Experience in the following is a plus Microsoft Exchange, O365, Exchange Online, Active Directory, Entra, SolarWinds, ServiceNow, Windows Server 2016 – 2022