Info Origin Inc. ยท 4 months ago
6074 Application Support Specialist
Infoorigin inc is seeking an Application Support Specialist to provide end user PC and software support for Court staff and the public at the Rochester District Court. The role involves troubleshooting technological issues, learning specific applications, and interfacing with the County IT team for higher level support.
Information ServicesInformation TechnologySoftware
Responsibilities
Respond to and resolve technological issues for court staff (including judges and judicial staff)
Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems
Interface with County IT team on incidents and problems that need higher level technical support
Qualification
Required
End user PC and software support and troubleshooting experience
Ability to learn the MiFILE application and other Court specific line of business technologies
Experience with audio visual/recording equipment
Ability to support business users and the public in their day-to-day use of systems
Experience interfacing with IT teams on incidents and problems
Ability to work in an on-premise environment
Ability to interview with and report to District Court Administrator
Preferred
Experience with Court Audio Video broadcast/recording technology such as JAVS and BIS
Experience with hybrid meeting technology such as Zoom
Familiarity with Courts MiFile solution
Proficiency in Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others
Company
Info Origin Inc.
Info Origin is a global provider of information technology consulting, application development and software engineering services.
H1B Sponsorship
Info Origin Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase