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DICK'S Sporting Goods · 7 hours ago

Retail Loss Prevention & Safety Lead

Kennewick, WA

Full-time

Onsite

Mid Level

$19.50/hr - $28.50/hr

DICK'S Sporting Goods is committed to positively impacting lives through sports and fostering an inclusive workforce. The Loss Prevention & Safety Lead is responsible for mitigating losses through theft deterrence, training staff on loss prevention protocols, and ensuring compliance with safety and security standards.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Support, promote and actively demonstrate company values related to athlete engagement

Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud

Proactively monitors controls and conducts local surveillance to identify possible dishonest activity, concerning behaviors typically attributed to shoplifting activity – internal and external

Routinely walks stockrooms and employee only areas to ensure store is in compliance with stockroom standards and identify any signs of internal theft

Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity

Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities inclusive to case resolution and prosecution

Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift

Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior

Completes weekly LP Lead Recaps

Trains all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance

Conducts regular review of operational processes for compliance - Inventory movement, cash office procedures and Known Loss Reporting. Develops tactics for improvement, as necessary

Trains and validates process execution related to inventory movement functions to include TIME, claims, omni channel fulfillment and inventory adjustments

Analyze key metrics to identify operational deficiencies and financial risks, develops tactics to improve

In partnership LP Director-Specialty, assists with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements

Ensures compliance with physical building security to include key control, monthly alarm tests, alarm call response and store alarm call list is maintained

Ensures the safety and security of associates, customers, and property per local regulations to include off site and external storage locations

Conducts MES sweeps, Fitting Room checks and safety certifications as the needs of the business dictate

Responsible for completing or assisting with all store and department specific safety certifications in a timely manner consistent with reporting expectations. i.e. monthly safety certification, rock wall and customer services department

Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls

Ensures all necessary licenses and permits related to areas of responsibility are up to date and works with applicable departments to renew prior to expiration

May function as the store safety committee leader and completing all required documentation

Reviews safety trends and develops action plans regularly with the store leadership team

Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates

Assists the store Shrink Coach and is responsible for auditing the store Shrink Business Plan

Provide ad hoc support for the general needs of the business as necessary

Qualification

Loss PreventionTheft DeterrenceIncident ReportingInventory ManagementSafety ComplianceCustomer EngagementTraining SkillsTeam Leadership

Required

Ability to walk sales floor, stockrooms and office areas during duration of shift