Peraton · 3 months ago
Applications Product Lead - CAD Systems
New York, NY
Full-time
Onsite
Senior Level
$135K/yr - $216K/yr
7+ years expPeraton is a next-generation national security company that drives missions of consequence globally. They are seeking an experienced Applications Product Lead with expertise in Computer Aided Dispatch (CAD) systems to serve as a liaison between customer business users and the technical team, driving the requirements for CAD system enhancements and maintenance.
Information TechnologyRobotics
No H1B
U.S. Citizen Only
Responsibilities
Collaborate with customer's business users and stakeholders to gather, analyze, and document business and functional requirements for the CAD system
Perform detailed requirements analysis to ensure alignment with customer's operational needs and public safety objectives
Document and maintain comprehensive requirement specifications, user stories, and process flows
Track and manage requirements throughout the project lifecycle, ensuring traceability and clarity
Propose and design solutions to address business needs, balancing usability, performance, and technical feasibility
Coordinate with developers, testers, and other technical team members to ensure requirements are accurately translated into system changes or enhancements
Facilitate user acceptance testing (UAT), including developing test scenarios, supporting testing efforts, and ensuring solutions meet customer's expectations
Develop and deliver training materials and sessions for users to support the adoption of system changes
Act as a trusted advisor to the stakeholders, providing insights and recommendations to optimize CAD system functionality
Communicate project status, risks, and issues to stakeholders and leadership, ensuring transparency and alignment
Stay informed on CAD system trends, public safety requirements, and industry best practices to drive continuous improvement
Qualification
Required
Bachelors degree and 12 years of experience or an Associates degree and 14 years of experience or a Masters degree and 10 years of experience or a High School diploma and 16 years of experience
Must be a U.S. Citizen or Green Card holder
7 to 10 years of experience in product management, business analysis, or a related field, with a minimum of 3 years working on Computer Aided Dispatch (CAD) systems or public safety applications
In-depth knowledge of CAD systems, preferably within emergency services or public safety environments
Demonstrated experience in gathering, analyzing, documenting, and managing business and functional requirements
Strong communication and interpersonal skills with the ability to engage effectively with technical teams, business users, and senior stakeholders
Proven ability to coordinate with developers, testers, and end users to implement, validate, and refine application changes
Must be based in the New York City area and available for on-site work as needed by the customer
Proficient in tools such as JIRA, Confluence, or other requirements management platforms
Strong analytical, problem-solving, and organizational skills with attention to detail
Familiarity with SDLC and Agile methodologies in high-paced, mission-critical environments
Preferred
Relevant certifications such as CBAP, Agile, or Scrum
Understanding of public safety operations and compliance requirements
Experience working with New York City government agencies or public sector clients
Exposure to change management practices or delivering end-user training for critical software systems
Background in user interface design or conducting usability testing for CAD or other operational applications
Benefits
Employees may be eligible for overtime
Shift differential
Discretionary bonus
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas Terjesen
Chief Information Officer
Recent News
2025-09-25
Company data provided by crunchbase