BuildOps · 5 hours ago
Corporate Implementation Manager
Raleigh, North Carolina
Full-time
Hybrid
Entry, Mid Level
$80K/yr - $100K/yr
2+ years expBuildOps is a leading commercial trade platform transforming the contracting industry. As a Corporate Implementation Manager, you will focus on onboarding customers to the BuildOps platform, ensuring successful deployments, and driving customer satisfaction through effective communication and project management.
Commercial Real EstateInformation TechnologyMobileSoftware
Responsibilities
Ensure all deliverables for activations are achieved on time and to the satisfaction of customers
Consistently review business process results to drive continued improvement in our initial engagements with customers
Work closely with the sales team to understand customer expectations in order to craft an amazing deployment experience that will drive customer satisfaction and loyalty
Demonstrate creativity, foresight, and mature judgment in anticipating and solving problems
Facilitate meetings and give product demonstrations to internal and external stakeholders
Perform user acceptance testing on new workflow, scripts, or solutions prior to implementation
Develop a deep understanding of the BuildOps application and its functionality
Qualification
Required
At least 2-4 years experience in and around the speciality contractor or construction world and/or deploying B2B SaaS solutions
Strong project management skills; ability to coordinate multiple projects simultaneously while maintaining a focus on deadlines and operational efficiency
Experience with database management systems
Strong sense of ownership and urgency, organizational and time management skills
Ability to multitask in high-paced and deadline-driven environment
Excellent communication skills, with the ability to collaborate effectively with both external customers and internal business partners
Ability to work both independently and in a strong team environment
Excellent analytical abilities to grasp the key points from complicated details
Insatiable passion to exceed customer expectations
A proactive, solutions-oriented approach to problem-solving
Extremely detail-oriented, analytical, and methodical
Excellent English oral and written communication skills
Preferred
You have software or tech start-up experience
You have experience in and around the speciality contractor or construction world
Strong knowledge of Accounting concepts and systems (i.e. Quickbooks) strongly preferred
Familiarity with Salesforce, Slack, Guide CX, JIRA, and Confluence
Comfortable with any type of programming language, especially JavaScript
Benefits
Generous equity grant, become an owner in our company!
Macbook computer provided
A comprehensive benefits package
Flexible PTO and hybrid work schedules
Work from home stipend
Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events like BBQs and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Company
BuildOps
BuildOps provides a software platform for modern commercial contractors.
201-500 employees
H1B Sponsorship
BuildOps has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$225.8MKey Investors
Meritech Capital PartnersN47Fika Ventures
2025-03-21Series C· $127M
2023-05-18Series B· $50M
2022-05-24Series A· $43M
Leadership Team
Alok Chanani
CEO
Duncan Grazier
Chief Technology Officer
Recent News
Company data provided by crunchbase