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Peraton · 4 months ago

Unified Communications Engineer

Washington, DC

Full-time

Onsite

Mid, Senior Level

$86K/yr - $138K/yr

5+ years exp

Peraton is a next-generation national security company focused on delivering trusted solutions to protect the nation and its allies. The Unified Communications Engineer will design, deploy, and manage unified communications solutions for mission-critical operations, leading technical projects and ensuring seamless integration of communication services.

Information TechnologyRobotics

No H1B

Security Clearance Required

Responsibilities

Engineer and deploy VoIP, SIP, and cloud-based UC platforms, including Cisco Unified Communications Manager (CUCM)

Lead and contribute to major technical refresh efforts and modernization initiatives

Collaborate across engineering, network, vendor, and security teams to ensure seamless UC integration

Perform troubleshooting, root cause analysis, and escalation resolution for UC-related incidents

Draft SOPs, update knowledge bases, and provide user-focused documentation and training materials

Apply upgrades, patches, and security protocols to ensure compliance with DoD/NIST standards and STIG requirements

Implement and maintain UC monitoring solutions to track system performance and availability

Act as a subject matter expert and mentor for junior staff on UC implementation and best practices

Lead or support project management tasks associated with UC deployments, refresh cycles, and service optimizations

Provide technical leadership and function independently, especially in remote or field environments

Qualification

Cisco UC environmentsVoIPSIPNetwork administrationIAT Level II certificationCisco Certified Network AssociateITIL v4 FoundationsTroubleshooting skillsUC monitoring toolsWritten communication