Director, Fan Engagement & Community Management jobs in United States
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Sony Music Entertainment · 4 months ago

Director, Fan Engagement & Community Management

Sony Music Entertainment is a pioneering music company that has played a significant role in music history. The Director, Fan Engagement & Community Management will engage, acquire, and retain fans for Epic Records artists, managing content creation and digital campaigns across various platforms.

Digital EntertainmentMedia and EntertainmentMusic
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H1B Sponsor Likelynote

Responsibilities

Oversee the day-to-day social media website, and email/SMS accounts for a designated roster driving fan acquisition, engagement, and retention
Manage digital and social platforms including Instagram, Twitter, Tik Tok, Facebook, Snapchat, websites, microsites, pre-save pages, etc. (including fan accounts)
Create copy and assets native to each platform to increase engagement via interaction and algorithms
Build growth strategies for both established and developing artists, leading to an engaged fan
Work with Digital Product Managers and artists teams to develop and maintain editorial calendar across all social platforms
Track, analyze, and report on campaigns across all platforms

Qualification

Digital/social media marketingFan engagement strategiesContent creationGraphic design softwareEmail/CRM strategyWebsite strategyCommunication skillsOrganizational skillsTime management

Required

Bachelor's degree or equivalent
Minimum of 8+ years professional experience in digital/social media marketing
Outstanding organizational and communication skills
A passion for fan-focused digital strategies
Strong background in digital strategy, with duties at previous experience including day-to-day work in this area
Ability to work on tight timeframes and move projects forward with limited assets
Photoshop, iMovie, Illustrator and/or other graphic design knowledge a plus
A deep understanding of interactive technologies and communication tools, including Tiktok, Facebook, Twitter, Youtube, Tumblr, Snapchat, Discord, Website Strategy, Email/CRM Strategy, SMS

Benefits

Medical, dental, vision, life & disability coverage
401K + employer matching
Company-paid identity theft protection
Resources for pets
Mental health and meditation resources
Industry-leading fertility coverage
Fully paid leave for childbirth or bonding
Fully paid leave for caregivers
Programs for loved ones with developmental disabilities and neurodiversity
Subsidized back-up child and elder care
Reimbursement for adoption
Surrogacy
Tuition
Student loans
Investment in your professional growth and development
Time off for a winter recess

Company

Sony Music Entertainment

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Sony Music is a music corporation owned and operated by Sony Corporation of America, a subsidiary of Japanese conglomerate. It is a sub-organization of Legacy Recordings.

H1B Sponsorship

Sony Music Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (290)
2024 (258)
2023 (208)
2022 (279)
2021 (210)
2020 (213)

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-05-05Acquired

Leadership Team

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Christoph Behm
CEO GSA
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Adam Cardew
Vice President
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Company data provided by crunchbase