Planned Parenthood of Greater New York · 4 months ago
Advocacy Specialist
Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. The Advocacy Specialist will assist survivors of crime by providing crisis intervention, emotional support, and advocacy services, while also managing cases and engaging with community resources.
Health CareHospitalSocial AssistanceSocial ImpactSocial Network
Responsibilities
Provide crisis intervention, emotional support and guidance, advocacy services to sexual assault survivors and victims of crime as needed
Assist in developing and/or coordinating supportive activities to individuals and groups
Provide medical, criminal justice, and personal accompaniment services when requested and/or needed
Provide advocacy services when requested and/or needed
Provide direct service duties like staffing the 24-hour hotline and facilitating support groups
Help develop initial case plans and ongoing strategies for advocacy
Provide assistance in completing crime victim compensation applications
Maintains DOH Rape Crisis Counselor/Advocate certification via successful completion of mandatory continuing education hours
Keep service data, create reports about funded projects, and meet other project objectives according to grant specifications
Maintain case files
Assist in preparing monthly & quarterly statistical reports
Provide office coverage as assigned
Attend staff meetings and assist in the evaluation of the program
Participate in program planning
Assist county coordinator in developing and maintaining community-agency relations
Perform other duties as assigned within a team-based work environment
Inform key professional groups in the community about available services for crime victims including sexual assault, interpersonal violence, and homicide
Inform and implement outreach plan to raise awareness about and available services for victims of crime in the community
Develop cooperative working relationships with other agencies and organizations
Plans and prepares exhibits for community events and assists in planning and promotion
Facilitate sexual assault prevention education to children, adolescents, and adults in schools, colleges and community-based organizations
Assist in the recruitment, training and supervision of volunteer staff
Provide assistance and consultation for volunteers as needed or when requested
Participate in volunteer evaluation
Qualification
Required
Education in the field of specialization such as social work, psychology, counseling or women's studies. Professional experience sufficient in scope, depth, and performance may serve in place of academic requirements
Ability to work cooperatively with different types of personalities
Knowledge of crisis intervention techniques and case management responsibilities; human behavior and needs at times of crime and crisis; behavioral health, social services, and other community resources; the criminal justice system, NYS Criminal Code, and Rights of victims, police department operations, policies, and procedures
Work in community, external agencies & organizations
Flexible schedule necessary: evening and/or weekend work may be required
Keep confidential all client information
Understand and accept PPGNY's Personnel Policies
Follows all safety and security guidelines
Valid NYS Driver's License with use of personal vehicle is required
Ability to travel is required
A demonstrated commitment to PPGNY's mission related to bodily autonomy, health equity, and gender and racial justice
A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems
Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one's personal identity with humility
Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience
Excellent customer service and communication skills
Ability to remain focused and calm in stressful situations
Excellent interpersonal and verbal skills
Ability to develop and maintain effective, professional relationships with internal and external stakeholders
Ability to work effectively as part of team
Proficient in Microsoft Office Suite or similar software
Familiarity with Microsoft Excel
Familiarity with Client Database
Excellent organizational skills
Comfortable and proficient with public speaking and facilitating curricula
Outstanding time management skills, including the ability to work under deadline
The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities
Ability to exercise sound judgment and independent decision-making skills
Ability to produce reliable, high quality work with minimal direct supervision
Ability to exercise discretion in the handling of confidential information
Ability to demonstrate and document evidence-based clinical judgment
Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require
Well-developed problem-solving and critical thinking skills
Preferred
Bilingual- Spanish/English
Benefits
Generous PTO and holiday schedule
Medical, dental and vision coverage options for you and eligible dependents
FSA, HSA, Commuter pre-tax reimbursement funds
Short- and Long-Term Disability, Free Basic Life and AD&D
401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment
Company
Planned Parenthood of Greater New York
Our Vision: Building a world where all communities have full access to innovative, high-quality, affordable, evidence-based sexual and reproductive health services, which will always include abortion, whenever, wherever, and however they are needed.