Diamond Run Golf Club · 4 months ago
Player Development Professional
1700 Lake Kingwood Trail, Kingwood, TX, 77339, US
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $18/hrDiamond Run Golf Club is a part of Invited, a leading company in the hospitality and service industry that focuses on building relationships and enriching the lives of its members. The Player Development Professional is responsible for fostering engagement and participation in golf programs, enhancing member value, attracting new golfers, and contributing to the growth of a vibrant golf community.
Hospitality
Responsibilities
Provide professional golf instruction to members/guests, adhering to Invited and PGA standards
Process merchandise returns and issue appropriate credits, promptly addressing any member or guest complaints and resolving issues
Deliver efficient, friendly service in the pro-shop, including checking in golfers, processing transactions, and ensuring accurate cash handling while meeting operational standards
Manage the tee sheet, handle walk-up requests, organize pairings, and collect fees for guests, carts, and services
Oversee a personal care group of golfers, focusing on retention, activation, and increasing participation, and building relationships by playing golf with the group
Execute player development programs, including coaching sessions, assessments, fittings, and engagement events, while managing a pipeline for new memberships and facilitating member conversions
Design and implement coaching programs for juniors, new golfers, and clinics that encourage social practice and participation
Supervise outside golf operations and staff, ensuring daily procedures are followed, including staging areas, range activities, and cart storage
Create and execute marketing events and promotions to increase member engagement and attract new golfers
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management
Follow all company, club, and department policies, procedures, and instructions
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations
Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success
Qualification
Required
High school diploma, GED, or equivalent
Enrolled as a PGA Apprentice for completion of PGA Professional Certification
Maintain current certification as a certified ADM coach with the PGA of America. If not certified, you must achieve this certification by October 1st of the current year, utilizing available resources at PGA Coach
Attend and complete a PGA Player Development workshop annually, starting October 1st and concluding by the end of September of the following year. Club Corp will strive to offer workshops in various regional locations
Complete a set of eLearning courses designated by the SVP of Golf within each 12-month period, starting October 1st and concluding by the end of September of the following year. Participate in a monthly personal development webinar scheduled by the SVP of Golf to enhance professional growth
Preferred
Proven experience in delivering exceptional customer service, with foundational knowledge of golf operations
Ability to maintain the confidentiality of all proprietary company information and sensitive employee matters, only disclosing as authorized by the company
Proven interpersonal skills with the ability to build relationships and engage with members and guests
Strong organizational skills with the ability to manage multiple programs, events, and responsibilities simultaneously
Familiarity with golf-related software and tools, including scheduling and coaching technology
Strong teamwork orientation with the ability to collaborate effectively with colleagues
Ability to provide personalized coaching to members of all skill levels, with a focus on enhancing their enjoyment and performance in the game of golf
Benefits
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (*time off as required by applicable law is also provided for part time team members*)
Company
Diamond Run Golf Club
A Premier Private Golf Club nestled in the lush green landscape of Sewickley, Pennsylvania, Diamond Run Golf Club is a haven for golfers.
Founded in 1994Sewickley, Pennsylvania, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase