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JCPenney · 4 months ago

Seasonal Operations Associate - Cherry Hill Mall

Cherry Hill, NJ

Full-time

Onsite

New Grad, Entry Level

$15.50/hr - $19.38/hr

JCPenney is the shopping destination for diverse, working American families, offering a broad portfolio of fashion and personal services. The Seasonal Operations Associate plays a crucial role in creating an outstanding customer experience by performing various operations functions within the store, including customer service, merchandise replenishment, and maintaining backroom standards.

E-CommerceFashionRetail

Responsibilities

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you

Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!

Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need

Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom

Backroom standards: You keep the stockroom safe, clean, and organized

On-line jcp.com pick up: You may be responsible for finding and fulfilling orders placed online

Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor

Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes