Sensi.AI · 4 months ago
Product Research Manager
Austin TX
Full-time
Hybrid
Mid Level
3+ years expSensi.AI is a hyper-growth startup redefining the future of AI in healthcare. They are seeking a Product Research Manager to lead market and customer research, run alpha and proof of concept testing, and turn external signals into decision-ready insights while collaborating with Product Managers and Customer Success teams.
Computer Software
Responsibilities
Conduct preliminary market research to support new product initiatives and analyze competitors by testing their products, joining demos, and benchmarking capabilities
Prepare structured research deliverables that inform strategic decision-making
Conduct interviews and conversations with customers to uncover needs, workflows, and pain points, and identify gaps and opportunities in customer workflows and existing solutions
Segment current customers based on relevant criteria to inform rollout and adoption strategies
Define criteria for alpha testers and coordinate their recruitment and onboarding; manage the logistics of customer testing groups to ensure smooth execution
Partner with Product Managers in running feedback sessions, independently lead sessions when needed to scale, and consolidate learnings into actionable reports for the product team
Work with Product Managers to support discovery, validation, and pilot execution; partner with Customer Success to identify suitable customers for research and testing
Share research findings with stakeholders across the organization to influence direction without owning strategy
Qualification
Required
3+ years of experience in market research, product research, customer insights, or a related role in a SaaS, B2B, or technology environment
Strong interviewing and synthesis skills, able to distill insights from both qualitative and quantitative data
Experience coordinating multi-stakeholder projects and managing customer-facing programs
Highly organized, detail-oriented, and able to manage multiple initiatives simultaneously
Preferred
Experience in product management, UX research, or product marketing
Familiarity with competitive analysis frameworks and research methodologies
Background in running pilots, alpha/beta testing programs, or customer advisory boards
Analytical skills for segmentation and insight generation
Experience in healthcare, home care, or adjacent industries
Company
Sensi.AI
Sensi.AI is the most trusted 24/7 Care Copilot, using audio technology with the highest level of precision.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Romi Gubes
Co-Founder and CEO
Recent News
2025-10-11
Tech Funding News
2025-10-11
Company data provided by crunchbase