Chase · 4 months ago
Senior Product Associate, Small and Mid-sized Business Payments
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$100K/yr - $150K/yr
3+ years expChase is a leading financial services firm, and they are seeking a Senior Product Associate to join their Small and Mid-sized Business Payments team. In this role, you will drive innovation and manage the end-to-end product life cycle for payment solutions, leveraging user research and customer feedback to create impactful products for small business customers.
BankingFinancial Services
Responsibilities
Partner with the Product Manager to identify new product opportunities that reflect customer and market needs through user research and discovery
Plan for upstream and downstream implications of new product features on the overall product experience
Write requirements, epics, and user stories to support product development, in coordination with the Product Manager and engineering partners
Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation
Work closely with Product Manager, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience
Qualification
Required
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories, and developing use cases and validation criteria
Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management
Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes
Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs)
Proficient with JIRA, Microsoft Office tools, and Confluence
Preferred
Experience working in financial services, retail banking, or payments
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
Company data provided by crunchbase