Apply on Employer Site

Harmons Grocery · 4 months ago

Floral Manager

13330 Kestrel Range Rd, Riverton, UT 84096, USA

Full-time

Onsite

Mid, Senior Level

$19.65/hr - $21.15/hr

5+ years exp

Harmons Grocery is a well-known grocery store that specializes in fresh floral items. They are seeking a Floral Manager who will oversee the floral department, ensuring quality standards, managing inventory, and providing exceptional customer service while training and mentoring floral associates.

E-CommerceGrocery

Responsibilities

Follows established departmental and store policies and procedures

Ensures the quality and freshness of all products and services in the floral department

Responsible for maintaining the appropriate product assortment and inventory levels for the floral department

Confirms pricing accuracy and signage for all products, paying particular attention to ad items

Ensures the floral department is cleaned and sanitized daily and meets the company standards for appearance

Receives fresh flower deliveries from the Distribution Center and other plant deliveries. Verifies quality of delivered products

Displays, merchandises, and upgrades floral products

Ensures displayed items are fresh, watered, and rotated appropriately

Creates custom floral orders including upgrading bouquets, corsages, boutonnieres, and other special orders

Delivers excellent customer service to all customers

Orders product and creates production sheets to meet the needs of the floral department based on past and projected sales

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Communicates openly and frequently with HHB Manager, Store Director, and the Floral Trainer

Ensures company standards for safety, sanitation, and productivity are maintained

Writes the floral department schedule to ensure coverage and meet labor goals

Teaches, mentors, and educates associates to help them be successful members of the team

Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc

Promptly addresses and resolves associates’ concerns and/or grievances

Performs quarterly inventory of all floral products

Qualification

Floral experienceFresh flower processingPlant care knowledgeCustomer serviceConflict resolutionCommunication skillsOrganization skillsTeam management

Required

A high school diploma or GED and some college education are preferred

Five years of floral experience preferred

Knowledge of proper fresh flower processing

Knowledge of proper care for the wide variety of plants in the floral department

Must enjoy working with and handling floral products

Ability to interpret policies and procedures

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills to effectively and efficiently communicate with and manage diverse groups of people

Ability to professionally and appropriately handle conflict

Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team

Required to make logical, significant decisions using general, recognized skills and techniques

Must possess integrity, a positive attitude, a sense of urgency, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively

Continually strives to be product minded, customer minded, personnel minded, detailed, consistent, and forward focused

Ability to work weekends, evenings, and holidays