Sally Beauty · 4 months ago
Licensed Colorist (Bilingual)
Sally Beauty is a leading company in the hair color industry, seeking a Licensed Colorist to provide digital color consultations to DIY enthusiasts. The role involves building lasting client relationships, offering expert product recommendations, and ensuring client satisfaction throughout their hair color journey.
MessagingRetailSocial Media
Responsibilities
Connect, engage, and inspire clients through digital color consultations with the intent to build a lasting relationship with each DIY enthusiast
Listen and understand each client’s needs; make expert product recommendations, build a customized shopping cart, and ensure the DIY enthusiast is setup for success across every step of their hair color journey
Provide unrivaled expertise to each client offering advice; troubleshoot color situations to ensure the client achieves a positive outcome
Demonstrate ‘build the basket’ techniques to offer complimentary products that will further enhance the DIY experience
Assess the skill level of each client; teach and advise on products and techniques that will ensure their success
Demonstrate the Sally Engagement Model utilizing tutorials, provide written summary of the consultation and follow up to ensure client satisfaction
Meet or exceed established metrics, color growth goals
Keep abreast of what’s happening at Sally Beauty; demonstrate the CAN DO values
Share color expertise and selling techniques across the team of Licensed Colorists to promote overall team skillset
Communicate with support center partners on emerging trends, products concerns and client issues
Complete all required company and vendor training programs
Seek out internal and external learning opportunities to develop unrivaled expertise in all areas of hair color technical knowledge and selling skills
Strive for continuous improvement; grow and develop techniques to retain clients and increase sales
Qualification
Required
MUST HAVE ACTIVE COSMETOLOGY LICENSE TO BE CONSIDERED FOR THIS OPPORTUNITY
High school diploma or equivalent
Valid Cosmetology Licensed required, with emphasis in Color Theory preferred
Minimum of 2 years retail, customer service, salon, or one year with Sally Beauty
Ability to pass a detailed Hair Color Knowledge Check
Strong professional image and ability to interface positively with clients
Ability to use technology including, software platforms, Microsoft Office, and digital video conferencing systems, clientelling and digital appointment scheduling tools
Strong written and verbal communication skills, at all levels within and outside the organization
Proficient problem-solving skills and ability to correct complex hair color situations
Ability to attend virtually or travel to meetings and vendor training, as scheduled
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. Weekend, evening and holiday hours may be required
Strong time management and organization skills and the ability to successfully manage multiple projects at once
Preferred
BILINGUAL: Need Fluent in Spanish and English--speaking, writing, conversation--highly preferred
emphasis in Color Theory preferred
Company
Sally Beauty
Sally Beauty is a global distributor and retailer offering professional beauty products to both retail consumers.
Funding
Current Stage
Public CompanyTotal Funding
$600.03M2024-02-27Post Ipo Debt· $600M
2015-06-20Post Ipo Debt· $0.03M
2006-11-16IPO
Leadership Team
J
Jordan Bartow
CEO
Recent News
2025-10-29
Company data provided by crunchbase