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Tripalink · 4 months ago

Leasing Professional - Ithaca, NY

Ithaca, NY

Full-time

Onsite

New Grad, Entry Level

$15/hr - $17/hr

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. The Leasing Professional will be responsible for providing exceptional customer service, managing leasing activities, and implementing marketing strategies to attract prospective residents.

CommunitiesProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Greet prospective residents and provide them with a warm and welcoming introduction to Varsity Campus

Conduct property tours, highlighting the features, amenities, and benefits of our community

Respond to inquiries via phone, email, or in-person, promptly and professionally

Build and maintain relationships with prospective and current residents to enhance customer satisfaction

Follow up with potential residents to address any questions or concerns, and guide them through the leasing process

Handle lease applications, screenings, and verifications to ensure all requirements are met

Prepare lease agreements, initiate signings, and conduct move-in orientations with residents

Maintain accurate and up-to-date records of leasing information, inquiries, and resident data

Assist in the creation and implementation of marketing strategies to maximize leasing potential

Participate in promotional events, campaigns, and community outreach efforts to attract prospective residents

Collaborate with the marketing team to produce engaging content, virtual tours, and virtual events

Utilize various online platforms and social media channels to promote available units and generate leads

Ensure all lease documents and associated paperwork are accurately completed and filed

Conduct regular inspections of units to ensure lease compliance and assess any damages or needed maintenance

Coordinate lease renewal efforts, rent collection, and address any resident concerns or issues

Maintain knowledge of local rental laws, fair housing regulations, and adhere to company policies

Qualification

Customer service experienceLeasing software proficiencyFair housing lawsSales experienceOrganizational skillsMultitaskingCRM systems proficiencyMS Office Suite proficiencyCommunication skillsInterpersonal skillsTeamworkAttention to detail