Power3 Solutions ยท 4 months ago
ServiceNow System Administrator (SkillBridge Internship)
Power3 Solutions is dedicated to solving complex business, IT, and analytic challenges through innovative consulting approaches. They are seeking a ServiceNow System Administrator intern who will manage the day-to-day administration and configuration of the ServiceNow platform, ensuring its stability and reliability while implementing enhancements and providing technical support.
Business DevelopmentConsultingDigital MarketingGraphic DesignHuman ResourcesSocial Media MarketingWeb Design
Responsibilities
Perform day-to-day administration of the ServiceNow platform, including user and group management, ACLs, business rules, UI policies, UI actions, and client scripts
Configure and maintain ServiceNow applications, including Incident, Problem, Change, Service Catalog, Knowledge, and CMDB
Develop and implement enhancements, updates, and upgrades to the ServiceNow platform
Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability
Create and maintain system documentation, including technical specifications, user guides, and operational procedures
Work with business stakeholders to gather requirements and implement solutions that meet their needs
Provide technical support and troubleshooting for ServiceNow-related issues
Ensure data integrity and security within the ServiceNow platform
Collaborate with other IT teams to integrate ServiceNow with other systems and tools
Stay up to date with the latest features and best practices for ServiceNow
Qualification
Required
Minimum of Top Secret (or higher) clearance