Apply on Employer Site

Laveer Engineering · 4 months ago

Principal Customer Solutions Engineer

United States

Full-time

Hybrid

Senior Level, Lead/Staff

$103K/yr - $129K/yr

5+ years exp

Westinghouse Electric Co is an innovative company focused on providing clean energy solutions. They are seeking a Principal Customer Solutions Engineer to lead the technical efforts in creating and implementing customer-specific solutions for Instrumentation and Controls Systems, while managing product strategy and customer relationships.

Industrial EngineeringMechanical EngineeringService Industry

Responsibilities

Develop and implement product strategy for new products and/or existing products to new customers/markets. Develop and maintain a product roadmap and manage financial viability of your portfolio of products

Work with customer facing organizations, integrate competitive and market intelligence to develop products with customer value propositions

Develop business cases to justify investments to meet market needs while building and maintaining long term, strategic relationships with customers

Analyze needs and develop unique customer solutions to address customer competitiveness and long-term viability

Analyze contract requirements and develop project-specific deliverables to enable successful program implementation and to enhance customer satisfaction

Lead proposal development teams and oversee complex negotiations with customers to obtain contracts that contribute significant profit margin and revenue growth. Collaborate with project management to develop contract changes

Participate in technical meetings (study meetings, Operational Experience, ...) with the customers

Develop competitor intelligence and develop solutions to beat the competition

Work directly with our clients to tailor solutions to their technical specification requirements and budgets

Qualification

Engineering degreeCustomer solutions developmentProposal developmentContract negotiationTechnical leadership

Required

Bachelors degree in Engineering

5+ years of experience required

Preferred

10+ years preferred

Benefits

Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options

Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members

401(k) with Company Match Contributions to support employees' retirement

Paid Vacations and Company Holidays

Opportunities for Flexible Work Arrangements to promote work-life balance

Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers

Global Recognition and Service Programs to celebrate employee accomplishments and service

Employee Referral Program