Intern-IT Infrastructure jobs in United States
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Tallgrass · 4 months ago

Intern-IT Infrastructure

Tallgrass is a leading energy infrastructure company focused on delivering energy and services reliably and sustainably. They are seeking an IT Infrastructure Intern who will support production and development systems, troubleshoot desktop computers, and assist with customer support tickets to resolve end-user issues.

Energy
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Growth Opportunities

Responsibilities

Responsibilities include supporting all production and development systems, troubleshooting, and resolution of desktop computers, applications, and related technology
Generates tickets from inbound calls, emails, walk-in customers, and chat sessions, and records detailed progress and resolutions for all tickets accordingly
Perform system software upgrades and install service packs and patches as needed
Delve into and achieve an understanding of a problem or request to offer the most appropriate possible solution
Configure, modify, and repair computer hardware including monitors, keyboards, and printers
May perform various changes to user accounts via Active Directory
Assists in creating and maintaining internal articles and/or documentation
Maintain inventory of all equipment, software, and software licenses
May assist with onboarding of new users
Utilize software and hardware tools to identify, diagnose, and drive the resolution of problems and factors affecting network integrity

Qualification

MS Office proficiencyDesire to learnOrganizational skillsTime management skillsWritten communicationVerbal communicationTeamworkAttention to detail

Required

Student actively enrolled in bachelor's degree in computer science with an expected graduation date of December 2025-May 2028
Strong organizational and time management skills
Strong written and verbal communication skills
The ability to work independently as well as part of a team
Proficiency level in MS Office applications that may include but are not limited to Excel, Word, Access, PowerPoint, and Outlook

Preferred

Team Oriented
Attention to detail
Desire to learn

Benefits

You may be eligible for a stipend to subsidize housing costs.
Overtime pay
Paid time off
Career Pathing and Industry Exposure
Access to real world projects that impact our business
Mentorship and guidance from experienced professionals in the industry.
A robust internship program that includes trips to our field locations, access to leadership and webinars focused on your skill development.

Company

Tallgrass

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Tallgrass is a leading energy infrastructure company focused on safely and reliably delivering energy.

Funding

Current Stage
Public Company
Total Funding
$2.74B
Key Investors
CPP InvestmentsBlackstone Group
2024-08-13Private Equity· $843M
2024-07-10Secondary Market· $1.1B
2024-01-17Debt Financing· $800M

Leadership Team

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Sally Sun
VP of International Business Development
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Company data provided by crunchbase