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First American Financial Group, Inc. · 3 months ago

Principal Platform Engineer – Applied AI (Remote)

United States

Full-time

Remote

Senior Level, Lead/Staff

$167K/yr - $222K/yr

7+ years exp

First American Financial Corporation is a company that values its people and fosters an inclusive culture. They are seeking a Principal Applied-AI Platform Engineer to lead a team in building and delivering AI-powered solutions that enhance platform engineering and operational excellence across the organization.

Customer ServiceFinancial ServicesLending

Responsibilities

Drive enterprise-wide technical decisions and deliver organizational transformation through AI-empowerment

Mentor and develop talent for a team of senior engineers, providing technical leadership

Design and build AI-enhanced capabilities for platform engineering workflows including intelligent monitoring, automated incident response, and predictive capacity planning

Establish architecture patterns and best practices for integrating AI into platform services, ensuring solutions are maintainable, observable, and fault-tolerant

Ship AI solutions that measurably improve operational metrics including MTTR reduction, toil automation, incident prevention, and engineering productivity improvement

Own end-to-end delivery from problem identification through production deployment, training, and knowledge-transfer

Work in tandem with our product teams and leaders to identify and implement optimal AI solutions throughout our Platform Engineering and Technical Services groups within the company

Partner with platform engineering, SRE, and IT teams to identify opportunities where AI can transform their operational capabilities and deliver hands-on implementation improvements

Design and lead the development of high-quality, secure, and observable solutions

Create frameworks, libraries, and patterns that accelerate AI adoption across the organization and enable teams to extend solutions independently

Manage the team in achieving ambitious goals, providing regular feedback, and driving continuous improvement

Participate in all aspects of our software development lifecycle for AI solutions, including planning, defining requirements, developing, and testing those solutions with the team

Qualification

Platform EngineeringAI Solutions DevelopmentCloud Provider ExpertiseDevOps PracticesInfrastructure AutomationSRE PrinciplesContainerization (Docker)Observability StrategiesContinuous ImprovementEffective CommunicationTeam Leadership

Required

7+ years of platform engineering or DevOps experience with deep expertise in SRE principles, DevOps practices, and operational workflows

Proven track record of enhancing platform and IT operations ad capabilities using AI

Hands-on experience using agentic workflows and MCP server integrations

Expert-level experience with at least one major cloud provider (AWS/GCP/Azure), containerized development (Docker), and infrastructure-as-code (Terraform, CloudFormation, Ansible)

Experience driving engineering best practices for high-functioning Platform Engineering teams through effective use of tools and automation

Passion and expertise for integration with back-end services and APIs using modern architectures and authentication mechanisms (Oauth)

A strong understanding of both software engineering and DevOps principles and modern infrastructure operations

Ability to build robust, high-scale, generic, and reusable solutions

Ability to lead, mentor, and influence Platform and DevOps Engineers to share knowledge and improve quality

Ability to unblock yourself and help accelerate the team in achieving their goals

Familiarity with deployment and observability strategies that support continuous delivery and high availability in a cloud-native environment

An outcome-oriented approach using metrics and data to understand development productivity metrics (e.g., code churn, commit size, test coverage, etc.) that inform areas for continuous improvement

Effective verbal and written communication skills, with strong relationship, collaborative, and organizational skills