Spear Transport · 4 months ago
Logistics Account Manager
Tampa, FL
Full-time
Onsite
Entry, Mid Level
2+ years expSpear Transport is a company that values hard work, innovation, and growth, providing a supportive environment for its employees. They are seeking a highly motivated Logistics Account Manager to oversee client accounts, ensuring seamless coordination between clients, carriers, and internal teams while driving customer satisfaction and optimizing transportation solutions.
Transportation/Trucking/Railroad
Responsibilities
Serve as the primary point of contact for transportation accounts and build a book of business
Build and maintain strong, long-term relationships with clients
Understand client needs, provide tailored logistics solutions, and negotiate rates for future business
Make prospecting calls and build relationships with new and existing clients
Coordinate daily transportation activities including scheduling, dispatching, and tracking shipments
Collaborate with carriers and internal teams to ensure timely and cost-effective deliveries
Monitor and resolve service issues, delays, or disruptions
Analyze transportation data to identify trends, inefficiencies, and opportunities for improvement
Prepare and present performance reports to clients and internal stakeholders
Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs)
Proactively address and resolve client concerns and service issues
Escalate complex problems to senior management when necessary
Recommend and implement process improvements to enhance service delivery and operational efficiency
Stay updated on industry trends, regulations, and best practices
Qualification
Required
Bachelor's degree
2-3+ years of experience in transportation, logistics, or account management
Experience in managing produce transportation required
Strong understanding of transportation modes (LTL, FTL, intermodal, etc.)
Excellent communication, negotiation, and interpersonal skills
Proficiency in transportation management systems (TMS) and Microsoft Office Suite
Strong analytical and problem-solving abilities
Ability to work in a fast-paced, deadline-driven environment
Preferred
Experience with freight brokerage or 3PL operations
Knowledge of DOT regulations and compliance
Bilingual abilities (a plus depending on client base)
Benefits
Competitive salary based on experience.
Performance-based bonuses.
Health, dental, and vision insurance.
Paid time off and holidays.
Professional development opportunities.
Company
Spear Transport
Spear Transport delivers reliable, on-time freight and transportation solutions tailored to your business.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase