HB Travels ยท 4 months ago
Cruise Vacation Consultant
United States
Full-time
Remote
New Grad, Entry LevelHB Travels is seeking a driven and service-oriented Cruise Vacation Consultant to join their growing travel team. In this role, you'll assist clients in designing their perfect cruise vacations from choosing the right itinerary to securing onboard experiences.
Consumer Services
Responsibilities
Guide clients through cruise options, destinations, and packages to create tailored vacation experiences
Assist with bookings, modifications, and cancellations while adhering to vendor and company policies
Provide detailed information on cruise lines, ships, ports of call, excursions, and travel requirements
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Ensure a seamless client experience from initial inquiry to post-cruise follow-up
Maintain accurate records of interactions, quotes, and confirmed bookings
Stay up to date with cruise industry trends, promotions, and partner offers
Collaborate with internal team members to enhance overall client satisfaction
Qualification
Required
Must be at least 18 years of age
Previous experience in travel sales, hospitality, or customer service (cruise experience is a plus)
Excellent communication and interpersonal skills
Self-motivated with the ability to manage multiple clients and deadlines
Tech-savvy and comfortable using booking platforms and CRM tools
Strong attention to detail and a problem-solving mindset
Benefits
Access to industry-leading cruise vendors and exclusive travel perks.
Ongoing training and mentorship in the travel and cruise industry.
Flexible, remote work environment with unlimited earning potential.
Supportive team culture focused on collaboration and growth.
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Founded in 2022
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase