Photon · 4 months ago
Business Systems Analyst | Las Vegas, NV
Nevada, United States
Full-time
Onsite
Mid, Senior Level
$34K/yr - $119K/yr
6+ years expPhoton is seeking a skilled Business Systems Analyst with 6-7 years of experience in Work Case Management, specifically with Pega or equivalent enterprise tools. The role involves analyzing business needs, facilitating communication between stakeholders, and driving the successful implementation of case management solutions.
E-CommerceInformation TechnologyMobile AppsWeb DesignWeb Development
Responsibilities
Requirements Gathering: Collaborate with stakeholders to gather, document, and analyze business requirements, translating them into functional specifications
Process Mapping: Analyze and document current business processes and workflows, identifying areas for improvement and optimization using Work Case Management tools
Solution Design: Work closely with technical teams to design and implement solutions that meet business requirements and enhance operational efficiency
Testing and Validation: Develop test plans and conduct user acceptance testing (UAT) to ensure that solutions meet business needs and quality standards
Stakeholder Communication: Facilitate communication between business units and technical teams, ensuring alignment on project objectives and deliverables
Training and Support: Provide training and support to end-users on new systems and processes, ensuring smooth adoption and usage of Work Case Management tools
Continuous Improvement: Stay updated on industry best practices and emerging trends in Work Case Management, recommending improvements to existing processes and tools
Qualification
Required
6-7 years of experience as a Business Analyst, with a focus on Work Case Management using Pega or similar enterprise tools
Bachelor's degree in business administration, Information Technology, MBA IT/CS or a related field
Proficient in Pega or equivalent case management systems like Appian, IBM Case Manager, ServiceNow or SFDC Cloud; familiarity with Agile methodologies and tools (e.g., JIRA, Confluence)
Strong analytical and problem-solving skills, with the ability to translate complex requirements into clear and actionable deliverables
Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders
Preferred
Relevant certifications in Business Analysis, Pega, or project management (e.g., CBAP, Pega Certified Business Analyst) are a plus
Benefits
Medical, vision, and dental benefits
401k retirement plan
Variable pay/incentives
Paid time off
Paid holidays
Company
Photon
Photon is a technology corporation that provides Strategy Consulting, Creative Design, and Technology Services to global enterprise.
5001-10000 employees
H1B Sponsorship
Photon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (168)
2023 (236)
2022 (184)
2021 (157)
2020 (249)
Funding
Current Stage
Late StageLeadership Team
Mukund Balasubramanian
Chief Technology Officer
Sanjiv C Lochan
CFO
Recent News
Bangkok Post
2024-05-20
2024-04-02
Company data provided by crunchbase