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SimonMed Imaging · 3 months ago

Front Office Representative

Flagstaff, AZ

Full-time

Onsite

New Grad, Entry Level

0+ years exp

SimonMed Imaging is a healthcare company seeking a Front Office Representative to manage patient registration and provide customer service. The role involves coordinating the check-in and check-out processes, verifying insurance, and ensuring a positive experience for patients.

BiotechnologyHealth CareHealth DiagnosticsMedical

Responsibilities

Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services

Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process

Informs patients of costs for care being provided and guides them to appropriate resources for further information

Answers telephones, relays messages and greets visitors/patients

Has knowledge of commonly used concepts, practices and procedures

Relies on instructions and pre-established guidelines to perform the functions of the job

Duties as assigned

Demonstrates competencies in customer service and an understanding SimonMed Imaging code of conduct and culture

Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment

Adheres to policies, procedures, guidelines relative to departmental operations

Participation in specific activities for the promotion of self-growth or the enhancement of a positive image

Applies the standards of practice/performance in the work setting to achieve positive outcomes