Enthusiast Auto Holdings · 4 months ago
Inside Sales Representative, ***On-Site Only***
Wadsworth, OH
Full-time
Onsite
New Grad, Entry Level
$0/yr - $65K/yrEnthusiast Auto Holdings (EAH) is a successful e-commerce company in the automotive aftermarket parts industry. They are seeking an Inside Sales Representative responsible for driving sales and margin growth through various customer communication channels while providing top-notch service and support.
AutomotiveMechanical Engineering
Responsibilities
Contact Center – In this role you will be responsible for handling all forms of communications with our customers who are seeking assistance to place an order, update an order, or seeking advice and/or recommendations. You will be responsible for providing customers with a solution that closely meets their needs and expectations
New Sales – In this role you will be responsible for driving sales/margin growth through actively closing every contact by actively asking for the sale
Social Media/Forum Engagement – In this role you will be responsible for communicating with customers on our social media platforms, driving customer engagement, and providing clear and effective communication with customers who are seeking advice/support
Order Maintenance – In this role you will be responsible for keeping all customers informed regarding updates with active orders. You will be responsible for updating order ETA’s by providing clear communication while offering solutions that would enable a more pleasant outcome for our customers
Team Player – In this role you must be a team player by supporting your immediate co-workers, as well as cross-functional teams. There will be times where the sales team is asked for assistance and cooperation in completing tasks, which you must be willing to participate in with a positive and up-beat attitude
Customer Focused – In this role you are required to keep the customer’s needs front and center, providing an overall positive relationship. All decisions and communications should be made with our values in mind
Qualification
Required
Must be a car enthusiast
High School Diploma
Excellent oral and written communication skills
Type at 35 words per minute
Professional phone etiquette
Strong data entry skills
Ability to work in a team environment
Advanced problem solving skills, multi-tasking and proven time management skills are a must
Ability to work in results-oriented work environment
Company
Enthusiast Auto Holdings
EAH is a direct-to-enthusiast, digitally native platform that invests in and helps operate several of the most innovative brands.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-12-01Acquired
Company data provided by crunchbase