PagerDuty · 3 months ago
Enterprise Account Executive - San Francisco
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$130K/yr - $160K/yr
8+ years expPagerDuty, Inc. is a global leader in digital operations management, essential for delivering always-on digital experiences to modern businesses. They are seeking an Enterprise Growth Account Executive with experience in selling SaaS products to Enterprise accounts, responsible for managing a pipeline of opportunities and ensuring exceptional sales experiences for customers.
AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware
Responsibilities
Value Selling- Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges
Possess a deep understanding of the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership
Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers
Negotiate positive business outcomes with existing customers for PagerDuty
Managing and closing complex, multi-product sales cycles in the +$500 million in revenue space
Conducts consistent and effective conversations with senior-level executives (VP+) to garner interest and support for new initiatives
Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests
Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision
Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives
Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
Utilize historical data and market trends to provide accurate forecasts to management
Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty
Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts
Qualification
Required
8-12 years field sales experience, preferably in software sales / SaaS sales
4-6 years of experience expanded into new areas of existing accounts
Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies
Sold in a multi-product selling environment before
Travel expectations around 30%
Preferred
Effective time management, complex deal management, account planning, and analytical skills
Consistent track record of exceeding sales targets
Self-sufficient with the ability to work independently and collaboratively
Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)
Benefits
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs
Company
PagerDuty
PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents.
1001-5000 employees
H1B Sponsorship
PagerDuty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (7)
2022 (12)
2021 (9)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$523.6MKey Investors
AccelHarrison Metal
2023-10-10Post Ipo Debt· $350M
2019-04-10IPO
2018-09-06Series D· $90M
Leadership Team
Jennifer Tejada
CEO
Alex Solomon
Co-founder and GM Platform
Recent News
2025-12-31
2025-12-29
2025-12-29
Company data provided by crunchbase