Apply on Employer Site

Stifel Financial Corp. · 2 days ago

Personal Trust Associate

St Louis, MO

Full-time

Onsite

Entry Level

1+ years exp

Stifel Financial Corp. is a global wealth management and investment banking firm committed to innovation and client success. The Personal Trust Associate will provide trust administration services, working closely with Trust Officers and Financial Advisors to manage trust accounts and facilitate communication with clients and other stakeholders.

BankingFinanceFinancial Services

Responsibilities

Assist in communication of trust activity to clients, beneficiaries, CPAs, attorneys, banks, money managers, insurance companies, and financial advisors. Perform administrative functions related to the review and interpretation of life insurance trusts. Follow-up to obtain original documents, contact insurance companies to gather information and to obtain personal information from beneficiaries. Communicate with Insurance Trust Monitor to ensure they have the correct information in their database and review of their administrative and compliance work related to insurance trusts

Provide an alternative source of service when Trust Officers are unavailable. Review incoming mail, trial balance, account activity and pending distributions. Prioritize tasks and take appropriate action. Respond to clients and Financial Advisors calls. Identify potential problems or crisis situations and advise manager

Perform general duties related to the administration of trust documents. Duties include: prepare stop payments and voids for checks, prepare wire transfer forms for money transfers, assist in the closing of trust accounts and verify the account is flat, upon death of client take all necessary steps to finalize client bills and direct deposits, obtain date of death information, ensure clients get refunds when requested, initiate changes on trust accounts and verify completion, prepare client information for imaging by assigning appropriate codes and know how to use the imaging system

Open accounts on the trust system. Ensure the coding is correct for proper administration. Ensure the correct clients and interested parties are set up on the account for statements

Research real estate and miscellaneous assets

Provide information needed to transfer the assets and follow-up until the transfer is complete. Work with Trust Officer to update real estate deeds and records as needed

Provide trust tax information to outsourcing partner. Ensure estimated payments are made in a timely manner

Qualification

Trust administrationFinancial services experienceMicrosoft ExcelCustomer service principlesLogicReasoningProblem-solvingCommunication skills

Required

Associate's degree in business administration or equivalent work experience

1-3 years' related experience in financial services

Understand and comply with all regulations, including 12CFR9, Community Reinvestment Act, Bank Secrecy Act, Fair Credit Reporting Act, etc

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Ability to understand the implications of new information for both current and future problem-solving and decision-making

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Benefits

Health

Dental and vision care

401k

Wellness initiatives

Life insurance

Paid time off

Company

Stifel Financial Corp.

Glassdoor3.5

Established in 1890, Stifel, Nicolaus & Company, Incorporated is one of the nation’s premier full-service financial services firms, providing brokerage, trading, investment banking, investment advisory, and related services to individual investors, professional money managers, businesses, and municipalities through more than 400 locations across the U.S.

Founded in 1890

St Louis, Missouri, USA

5001-10000 employees