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Loma Linda University Health · 2 days ago

Program Mgr-MSW Sickle Cell

Loma Linda, CA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Loma Linda University Health is a faith-based institution dedicated to healthcare and healing. The Program Manager for the Sickle Cell Program is responsible for coordinating care for patients with sickle cell disease, managing program activities, and collaborating with various stakeholders to enhance patient support and outreach initiatives.

EducationHealth CareHospitalMedical

Responsibilities

Coordinates the sickle cell program and related projects

Participates in strategic planning for the sickle cell program

Functions as a liaison between patients, families, clinics, hospital in-patient units, and support services

Utilizes discretion and independent judgement to apply care coordination methodologies and practices for a seamless multidisciplinary approach to whole-person care across the continuum

Acts as a social worker and conducts psychosocial assessments to assist with care coordination

Aids patients and their families in the form of diagnostic evaluation, individual, family & group therapeutic counseling and resource referral

Refers clients to community resources to enhance compliance with a complex long-term medical regimen

Develops and maintains knowledge of referral resources throughout the service area

Performs the assessment process independently and provides direct and indirect age-specific and developmentally appropriate support to high-risk and complex patients with sickle cell disease and multiple comorbidities

Applies theoretical concepts to social work and care coordination practice and exhibits self-motivation to continually expand knowledge base and skills with a focus in sickle cell disease

Serves as a resource and a liaison among physicians, staff, patients, families, and payors to ensure effective utilization of resources and optimal care coordination

Participates in developing, implementing, and maintaining policies, procedures, protocols, documentation templates, that are parallel with best practices for all aspects of care coordination related to sickle cell disease management

Collaborates with the director in budget preparation, compliance, and program development, implementation, and evaluation

Participates in local and national activities and initiatives to provide educational experiences for healthcare providers, patients, and the community

Develops networks and alliances that promote the sickle cell program while augmenting visibility and enhancing the sickle cell service image

Identifies opportunities for community outreach programs that promote LLUH as a regional resource and center of excellence for sickle cell disease management

Serves as a chair in the LLUH Sickle Cell Center program community boards

Leads and manages community outreach program activities, events, and budgets

Contributes to planning seminars, conferences, and symposiums for educational events related to sickle cell disease

Works collaboratively with the director to maintain program grant and funding, including monthly progress and financial reports

Assists the director with managing grant workplans and budget tracking

In collaboration with the director, the program manager will also participate in grant funder site meetings

Serves in all stakeholder meetings as a representative of the LLUH Sickle Cell Center program

Demonstrates behaviors which supports excellence in customer satisfaction, patient safety and professionalism

Demonstrates expertise in service recovery methodologies and capably resolves issues from dissatisfied customers

Contribute to a work environment of caring and cooperation among a culturally diverse workforce and patient population

Performs other duties as needed

Qualification

Sickle cell disease managementSocial work competenciesCounseling experienceBilingual (English/Spanish)Customer satisfactionCritical thinkingLeadershipProblem solving