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Gericke Group · 6 months ago

Field Services Engineer / Technician

Somerset, NJ

Full-time

Onsite

New Grad, Entry Level

Gericke North America is searching for a Field Services Engineer / Technician to join their team in Somerset, NJ. The role involves providing customer service, conducting installations, training, and troubleshooting of process equipment, while ensuring excellent customer satisfaction.

IndustrialManufacturingService Industry

No H1B

Responsibilities

Provide customers with excellent customer service either by assisting over the phone or at a customer's facility

Report and keep track of customer interactions

Travel for installations, training and troubleshooting

Assemble equipment

Qualification

Electrical skillsMechanical skillsCustomer serviceInterpersonal skillsTime managementCommunication skills

Required

Ability to do installations support, training, and troubleshooting of process equipment

Provide customers with excellent customer service by either assisting over the phone or at a customer's facility

Learn about Gericke's equipment

Electrical and mechanical skills are necessary

Must be able to travel

Highly motivated person with a strong work ethic

Self-starter, highly motivated, and able to work independently with low supervision

Passion for equipment and customer service

Very good interpersonal, time management, and communication skills

Good written and verbal communication skills

Legally authorized to work in the United States

Benefits

Company

Gericke Group

The Swiss Gericke Group has been designing and manufacturing equipment and systems for modern bulk material processes, as well as providing design and consultation services, for more than 130 years.

Founded in 1894