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Vertiv · 10 hours ago

Services Internship, Business Modeling & Forecasting (Summer 2026)

Westerville, OH

Internship

Onsite

Intern

Start in 2026 Summer

Vertiv is a global leader in mission-critical infrastructure technologies, providing services for vital applications in data centers and commercial environments. They are seeking a Services Intern to assist in customer support and service delivery processes, ensuring high-quality service and customer satisfaction.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

Responsibilities

Assist in providing frontline customer support through various channels. Address customer inquiries, troubleshoot issues, and escalate complex cases as needed

Support service delivery processes including scheduling appointments, coordinating resources, and ensuring timely completion of service requests

Assist in maintaining accurate records and documentation related to service activities, including service request, customer interactions, and service delivery metrics

Participate in quality assurance activities to ensure service delivery meets established standards and customer expectations

Learn about our products and services to provide effective support and assistance to customers