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Brooklyn Sports & Entertainment · 1 month ago

Director, HR Operations & HRIS

Brooklyn, NY

Full-time

Onsite

Director/Executive

$120K/yr - $155K/yr

7+ years exp

BSE Global creates bold experiences that redefine sports and entertainment. The Director, HR Operations & HRIS leads all aspects of the HR department's systems and processes, ensuring operational excellence and compliance with employment regulations.

EventsFranchiseMedia and Entertainment

Responsibilities

Assess internal HR systems and databases

Evaluate reports, decisions, and results of the department in relation to establishing goals for the department

Recommend innovative approaches, policies, and procedures to effect continual improvements in the department's efficiency and services performed

Actively communicate to managers and staff regarding policies and procedures; uses knowledge of Federal and New York State labor laws to comply with federal and state regulations concerning employment

Research, review, and recommend new software/integrations to address employee needs, like performance review tools, in close partnership with the Digital team

Research and prepare recommendations for implementing new systems, procedures, or organizational changes; confer with key partners to ensure successful functioning of newly implemented systems or procedures; design, evaluate, recommend, and approve changes of forms and reports

Prepare manuals, train and bring employees through change management to use any new forms, reports, procedures, or equipment when required

Identify, implement, and optimize AI-driven tools and processes to enhance efficiency in workforce analytics and overall HR service delivery, in collaboration with the Digital AI team

Coordinate and assist the Analyst with running reports and other related duties (review forms and report requests and confer with management and users about format, distribution, and purpose, identifying problems and improvements)

Providing mentorship and expert advice to all employees or HR on systems or process-related topics, including capabilities, workarounds, potential issues, and difficulties

Build and implement a records management program for filing, protecting, and retrieving records and maintaining compliance with the program

Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes

Maintain Human Resources Information System records and compiles reports from the database- i.e., EEO-1, authorization to work expiration, job code, status and performance reports, turnover and retention reports

Using appropriate technology tools, create a consistent employee experience across all people processes (recruiting, onboarding, payroll, performance management, onboard/handling HR vendors, offboarding/exits, etc.)

Responsible for delivery and reporting of company-wide people metrics such as headcount tracking, attrition, etc. as well as programmatic processes like performance review cycles and talent management

Qualification

HR OperationsHRIS ManagementUltiPro/UKGData ReportingCompliance KnowledgeMicrosoft ExcelAnalytical SkillsProblem-SolvingInterpersonal SkillsTime ManagementCommunication Skills

Required

7+ years of experience in HR Operations and HR Systems

Bachelor's Degree in Human Resources Management or a relevant field

Knowledge of Federal, New York State and City labor laws and regulations

Hands-on experience with Human Resources Information Systems

In-depth knowledge and experience with UltiPro/UKG is highly desired

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Ability to develop clear and fair company policies

Ability to report metrics programmatically and interpret data to glean concrete insights from them

Show strong initiative in fixing gaps in processes by recommending appropriate processes, investing in new tools, etc

Proven track record in converting soft goals like engagement, ease of use, etc. for various tools and processes into hard metrics that can be measured and reported

A sophisticated knowledge and familiarity with Microsoft Excel, Word, and PowerPoint is necessary

Must be highly ethical and discreet in order to respect, protect and maintain confidential/private information

Strong analytical, conflict resolution, problem-solving, time management, and decision-making skills are highly desired

Must be a flexible and reliable teammate, always acting in the best interest of their department and the company

Shown ability to create and maintain productive, positive relationships through strong communication, customer service, and interpersonal skills

An ability to handle one's own time and prioritize tasks when given clearly defined goals and objectives

A Problem-solving mindset with strong critical thinking and analytical reasoning skills

Strong interpersonal skills, including the ability to build rapport, establish relationships, influence, and partner with stakeholders across all levels and departments

The ability to multitask in an extremely fast-paced environment

Company

Brooklyn Sports & Entertainment

Brooklyn Sports & Entertainment is a platform dedicated to creating bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality—The Brooklyn Way.

Founded in 2012

Brooklyn, New York, USA

201-500 employees