Oshkosh AeroTech · 5 months ago
Airport Services Work Order Coordinator (WOC) - Miami International Airport - MIA
Miami, FL
Full-time
Onsite
Entry Level
2+ years expOshkosh AeroTech is a leading provider of aviation ground support products and services. They are seeking a Work Order Coordinator to coordinate customer service requirements, oversee technician scheduling, and manage work orders to improve operational efficiency.
Airlines/Aviation
Responsibilities
Coordinate customer service requirements with onsite maintenance personnel
Answer phones and enter work orders into the CMMS system
Oversee the scheduling of technicians and the input of all required information into the CMMS
Serve as the first contact to customers and vendors
Implement work order schedules maximizing usage of technicians and other resources
Run operation reports and provide recommendations to improve efficiency/productivity
Comply with company safety program and trainings
Ability to work productively and cohesively in a diverse and multicultural environment
Perform other duties as assigned or needed
Qualification
Required
High School diploma or GED equivalent
Valid Driver's License
2+ years of related experience in customer service or dispatching
2+ years of related experience with data entry, scheduling workloads, and processing work orders
Computer skills with proficiency in Microsoft Word and Excel
Excellent planning and organizational skills
Excellent customer service and interpersonal skills
Ability to be badged to work in secure areas of an airport
Ability to work Day or Night shift including weekends and holidays
Preferred
Bilingual in Spanish and English
Benefits
Paid Training
Health & Wellness Benefits
Double pay on worked holidays
PTO
Retirement Plan
Working in a team environment
Potential for progression
Company
Oshkosh AeroTech
Leveraging a global presence and decades of expertise, Oshkosh AeroTech™ delivers leading technology solutions and aftermarket customer care through a diverse range of brands, including LEKTRO®, JetAire®, JetPower®, AmpTek™, Jetway®, and more.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase