McGriff · 1 day ago
Commercial Insurance Client Service Specialist
Tallahassee, FL
Full-time
Hybrid
Mid, Senior Level
5+ years expMcGriff is a division of Marsh McLennan Agency that provides business insurance and employee health & benefits solutions. As a Client Service Specialist, you will support the service and production team in achieving agency revenue and retention goals by processing new and renewal business and addressing client inquiries.
Commercial InsuranceConsultingEmployee BenefitsFinancial ServicesInsurance
Responsibilities
Processing new and renewal business
Updating and maintaining information in the client management system
Addressing and resolving client questions and issues
Escalating issues of increased complexity
Assist with all aspects of marketing
Providing clients with information including plan information, rates, contributions, and carrier contacts
Assemble proposals and other presentations, stewardship reports, service plans, and comparisons
Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards
Assist clients with claims resolution
Lead other Client Service Specialist and serve as a mentor
Qualification
Required
Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business
High school diploma or equivalent
Property and Casualty insurance license
Demonstrated proficiency in computer applications such as Microsoft Office Suite
Demonstrate strong organizational and project skills
Strong communication and interpersonal skills (written and verbal)
Act with responsiveness, urgency and professionalism in all matters
Prioritize work to achieve timely completion of the most critical and sensitive activities
Respond quickly to client requests and work to provide appropriate information
Accept accountability for the quality of work
Preferred
Five years of industry specific experience
LOB designations
College or advanced degree
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid Work
Charitable contribution match programs
Stock purchase opportunities
Company
McGriff
McGriff is an insurance brokerage company that provides consultative risk management and insurance solutions for businesses.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-09-30Acquired
Leadership Team
Renee Keen
Chief Executive Officer
Peter Siegel
COO, Executive Vice President
Recent News
2025-09-17
Company data provided by crunchbase