Apply on Employer Site

VNS Health · 1 week ago

Program Manager, Licensed

New York, NY

Full-time

Onsite

Senior Level

$77K/yr - $96K/yr

5+ years exp

VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. The Program Manager for Behavioral Health Services will manage and oversee the administration of the program, ensuring quality care delivery through an inter-disciplinary team approach and effective staff management.

CharityHealth CareHome Health CareNon Profit

H1B Sponsor Likely

Responsibilities

Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required

Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times

Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated

Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed

Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements

Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing

Ensures volume and productivity meet program standards and operations

Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies

Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff

Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed

Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources

Participates in 24/7 on-call coverage schedule and performs on-call duties, as required

Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames

Collaborates with program leadership and other staff in the development and implementation of in-service education programs

Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate

Oversees the development of systems and records for billing each MCO

Qualification

LCSWProgram ManagementBudget ManagementCommunity RelationsMicrosoft ApplicationsEMR SystemsClinical SupervisionInterpersonal SkillsLeadership Skills

Required

Valid New York State driver's license may be based on program needs required

License and current registration to practice as a Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor or other related license in the State of New York required

For IMT: LCSW required or LMHC

Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required

Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required

Strong interpersonal and leadership skills required

Knowledge of Microsoft applications required

Preferred

For Adult Services: Prior experience working in a community behavioral health care setting required

Experience with EMR systems preferred

Knowledge of city and state agency and/or managed care functioning preferred

Benefits

Referral bonus opportunities

Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays

Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability

Employer-matched retirement saving funds

Personal and financial wellness programs

Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care

Generous tuition reimbursement for qualifying degrees

Opportunities for professional growth and career advancement

Internal mobility, CEU credits, and advancement opportunities

Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals

Company

VNS Health

Glassdoor3.5

VNS Health provides home care, hospice care, and behavioral health services.

Founded in 1893

New York, New York, USA

10001+ employees

https://www.vnshealth.org

H1B Sponsorship

VNS Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (7)

2023 (9)

2022 (8)

2021 (4)

2020 (11)