Shiseido · 2 days ago
Specialist, Quality Assurance
East Windsor, NJ
Full-time
Onsite
Mid Level
3+ years expShiseido Americas is a subsidiary of the world-renowned Shiseido Company Limited, focusing on beauty innovations. The Quality Assurance Specialist ensures compliance with cGMP and company policies, coordinating product quality and resolving customer complaints to support successful product launches.
BeautyCosmeticsFashionPersonal Care and Hygiene
Responsibilities
You will collaborate cross functionally (R&D, QA, PD, Packaging, NPD, NPC, Planning, Procurement and CM) to ensure a successful product launch and/or investigation resolution leading to root cause and corrective/preventive action
You will lead and support audits and ensure proper resolution of all findings
You will drive the Quality Vendor Compliance Manual training
You will review, coordinate, and author SOP, WI, and forms to ensure accuracy and timely updates and ensure proper closure of each complaint and/or NCP according to these established procedures
You will compile, maintain and report on customer specific data trending
You will ensure assigned CMs meet target PPM goals while meeting all quality standards
You will do all other duties assigned
You may be required to travel (0-10%)
Qualification
Required
Bachelor's degree
Minimum of 3 years' experience in similar role (relevant work history and/or experience may be considered)
Familiarity with ISO 22716 standard
Strong in math and statistical analysis
Ability to read and interpret specifications and drawings
Hands-on experience with basic measuring equipment
Proficient in MS-Office suite (Excel, Word, PowerPoint, Visio)
Strong communicator with ability to influence across all levels of the organization
Agile and adaptable to changes in a fast-paced work environment
Ability to manage competing demands and frequent changes, delays, and unexpected events
Ability to work independently, requiring minimum supervisory direction
Ability to lift, stand or walk constantly all shift as needed
Preferred
Auditor Certification
ASQ - Certified Quality Improvement Associate (CQIA) (highly desired)
Benefits
Medical, Dental, & Vision Insurance
Life and Disability Insurance
Paid Time Off
Paid Volunteer Days
Paid Company Holidays
Paid Parental Leave
401K with 6% Company Match
Talent Development & Learning Programs
Internal & International Mobility
Product Discounts & Annual Gratis
Employee Led Affinity Groups
Tuition Reimbursement
Company
Shiseido
Shiseido offers the highest quality products in skincare, makeup, and fragrance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Independent Franchise Partners
2025-02-20Post Ipo Equity
2022-02-09Acquired
1949-05-16IPO
Leadership Team
Ron Gee
President & Chief Executive Officer, Shiseido Americas Global M&A Lead
Vincent Ferrato
Chief Financial Officer, Shiseido Americas
Recent News
Global Cosmetics News
2026-01-08
Global Cosmetics News
2026-01-03
Global Cosmetics News
2025-12-22
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