Banc of California · 4 months ago
VP, Senior Application Support Manager
Santa Ana, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$145K/yr - $243K/yr
8+ years expBanc of California is a premier relationship-based business bank focused on providing banking and treasury management services. The VP, Senior Application Support Manager leads the strategy, support, and enhancement of business applications, collaborating with business leaders to implement technology solutions that align with organizational goals while managing an Applications Support team.
BankingFinanceFinancial Services
Responsibilities
Develop and implement the IT strategy for business applications, ensuring alignment with the overall business strategy by providing leadership & subject matter expertise to business partners and project team(s) to support applications, upgrades and process/technology changes
Oversee the support, maintenance, and enhancement of business applications, ensuring they meet the needs of the business. Supports and monitors IT processes to ensure operational effectiveness and audit compliance. Creates and maintains documentation of processes, reports, applications and procedures as per department policy. Ensures that all foundational institutional knowledge regarding systems, applications, processes and procedures are understood and saved/stored, maintained and implemented
Collaborate with business unit owners, users, and leadership to understand their needs and ensure IT solutions are aligned with business objectives. Serves as a resource for the IT Enterprise Applications department in handling complex issues. Analyzes documents and data to facilitate requirements – proposes and creates technical solutions for the business unit
Lead IT projects related to business applications, ensuring they are delivered on time, within scope, and within budget. Analyze documents and data to facilitate requirements – proposes and creates technical solutions for the business unit. Conducts detailed systems analysis – defines objectives, facilitates the documentation of current systems, gathers information on future requirements, prepares systems design and specifications and defines security requirements by assigning work effort to direct reports or addressing directly
Determines operational objectives by studying partnering business unit functions – gathers information, evaluates output, and specifies requirements and formats. Reviews documentation with business unit stakeholders, clarifies any questions or issues, and presents to the stakeholders for approval and implementation. Follows policies and procedures – completes tasks correctly and on time and works to ensure direct reports complete tasks correctly and on time – supports the company’s goals and values
Manage and mentor a team of IT professionals, fostering a culture of continuous improvement and professional development
Manage relationships with external vendors and service providers, ensuring they deliver high-quality services and solutions
Ensure all IT systems and processes comply with relevant regulations and standards, and that data security and privacy are maintained
Stay abreast of the latest technology trends and innovations, and identify opportunities to leverage new technologies to improve business processes and outcomes
Lead and support team members and projects in a manner ensuring success for the team members and stakeholders with strong communication with upper management and all stakeholders
Involved with interviewing and hiring decisions
Prepare and deliver employee performance evaluations, goal planning, and counseling's
Manage, support, coach and train staff
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action
Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct
Performs other duties and projects as assigned
Qualification
Required
Minimum of 8 years of experience in IT management and experience in supporting business applications
High School diploma or equivalent required
Strong analytical, problem solving, collaboration and technical skills
Knowledge of SDLC and COBIT
Knowledge of Change Management and SOX methodology
Experience with MS SQL, MS Office, MS Visio, MS Project, SharePoint and related industry standard software tools
Understanding of data privacy legislation and standards such as GLBA, OFAC, MISMO, et al
Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs
Effective organizational and time management skills
Exceptional oral, written and interpersonal communication skills
Ability to organize and prioritize work schedules on a short-term and long-term basis for self and direct reports
Ability to make decisions that have impact on the immediate work unit and cross functional departments
Ability to provide consultation and expert advice to management and team members
Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed
Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations
Ability to compute, analyze, and interpret complex statistical data and/or to develop forecast and computer models
Ability to work with little to no supervision while performing duties
Proven experience in partnering with business unit owners, users, and leadership to drive technology initiatives & project management
Excellent leadership and team management skills
Strong understanding of accounting and finance principles and systems
Excellent communication and interpersonal skills
Preferred
Work related experience to consist of information systems experience in the financial services industry preferred
Bachelor's degree in Information Technology, Computer Science, or a related field of work, experience and/or training is highly preferred
Experience and familiarity with the following, depending on the specific area of business support: Oracle based applications and modules, IT management and experience in BSA/AML/GRC, Strong understanding of BSA/AML/GRC principles and systems
Benefits
You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
Eligible team members receive paid vacation days, holidays, and volunteer time off.
To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
Company
Banc of California
Banc of California provides a full-service banking and home lending to individuals and their businesses and families.
1001-5000 employees
H1B Sponsorship
Banc of California has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$20MKey Investors
Patriot Financial Partners
2013-12-05Post Ipo Equity· $20M
2002-08-23IPO
Leadership Team
Ken McMullen
Treasurer
Recent News
Benzinga.com
2026-01-07
2025-12-08
2025-11-12
Company data provided by crunchbase