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DSV - Global Transport and Logistics · 1 day ago

Technical Writer

New Johnsonville, TN

Full-time

Hybrid

New Grad, Entry Level

DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Technical Writer will work closely with SMEs to create simplified work instructions and playbooks while supporting the Quality Department and Program Management teams.

Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing

Responsibilities

Receive SOP’s from the client. The Technical Writer will track these updates and follow through with the updates in a timely manner

Write simplified SWI’s by utilizing the SOP’s

The Technical Writer will be responsible to create and update all Inbound and Outbound SWI’s by working with the site leadership SME’s/Sups

Upon any management request the Technical Writer will support teams in writing Playbooks for leadership roles, programs etc; that are approved by the Regional, Program and QMS Quality Managers. This may include translation support for new pilots

After completion of the documents, they will send drafts to the SMEs for approval and then send to document control for control into JARVIS

The Technical Writer will track annual reviews of all SWI’s to verify that the links are all accurate and references to SWI links are current. They will work with the Document Owners to validate

Support the Quality Team with Annual Audits

Travel upon request of manager for training support, audits, and new projects that may need SWI’s created