Astrana Health · 1 day ago
Front Desk Receptionist I - PCP (Bilingual Chinese)
Alhambra, CA
Full-time
Onsite
Entry Level
$20/hr - $23/hr
1+ years expAstrana Health is a primary care clinic seeking a friendly, detail-oriented, Chinese speaking professional to serve as the Front Desk Coordinator. The role involves managing patient interactions, appointments, and supporting the care team to ensure a positive experience for patients.
Health CareMedical
Responsibilities
Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers
Provide basic and accurate information in-person and via telephone/email
Maintain the reception area, keeping it clean and free of clutter
Handle filing and data entry as requested
Maintain office security by following safety procedures and controlling access via the reception desk
Must be detail oriented and possess strong organizational skills in a fast-pace environment
Good verbal and written communication skills
Be able to prioritize workload while remaining flexible
May be required to work overtime to meet tight deadlines
Highly motivated and able to work with multiple teams simultaneously
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Other duties as required
Qualification
Required
MUST BE fluent in Chinese (Cantonese/Mandarin)
Minimum 1 year of experience working at the front desk of a hospital or clinic
Strong communication skills; comfortable interacting with patients, staff, and providers
Proficient in handling phone calls, messages, and front desk coordination
Preferred
Work experience at the Front Desk of an outpatient primary care or specialty clinic
Experience using electronic health record (EHR) systems for scheduling and patient updates
Familiar with HIPAA regulations and maintaining patient confidentiality
Company
Astrana Health
Leading physician-centric, technology-powered, risk-bearing healthcare mgmt. company delivering high quality care in a cost-effective manner
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$334.36MKey Investors
Network Medical ManagementFresenius Medical Care
2019-09-26Post Ipo Equity· $300M
2017-12-20Post Ipo Equity· $5.2M
2017-12-08IPO
Leadership Team
Brandon Sim
Chief Executive Officer & President
Sherry McBride
Chief Operating Officer, MSO
Recent News
2025-12-31
2025-11-11
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