All American Home Care LLC · 4 months ago
Home Care Sales [ Personal Assistant ] *** Competitive pay and Benefits***
United States
Part-time
Remote
Entry Level
2+ years expAll American Home Care LLC is a company focused on providing home care services, and they are seeking a Sales Personal Assistant to manage the intake process for consumers. The role involves maintaining relationships with consumers, assisting in the application process for caregivers, and ensuring accurate documentation and communication with various stakeholders.
Health CareHome Health CareMedical
Responsibilities
Supports Home Care Liaison’s Day to day directly as the go-to person for all needs, including daily administration, calendar management, travel schedules and project coordination
Answers incoming sales calls receives all intake information for potential consumers and enters the appropriate information into ZOHO (all incoming calls must be entered into ZOHO before they go to the sales rep
Assists consumers with the intake process and inputs all pertinent information into the system
Completes applications with potential caregivers and assures that all vital information is documented, and all main documents are received
Ensure that all applications are accurate before scanning them into the system
Confirm that client information is entered into the system correctly and efficiently
Follow up with caregivers for missing credentials
Conduct calls to Maximus to submit clients for services and follow clients through the approval/denial process
Communicates with consumers, families and caregivers regarding Home Care service, information and issues
Communication on a routine basis with contract agencies to maintain smooth relations and to obtain needed information
Documents and reports on changes in consumer/caregiver status
Maintains positive relationships with external partners
Prepare welcome packets and disseminate appropriately
Perform other duties as assigned
Qualification
Required
Bilingual / Spanish Preferred
Minimum of High School Diploma or equivalent, associate degree preferred or combination of experience
2+ years of experience in a Marketing Assistant or Intake support role. Human Resources experience as it relates to home care preferred
Demonstrated capability maintaining strict confidentiality with employee information
Knowledge of principles and practices of basic office management and organization
Strong typing and computer application skills
Computer proficiency and working knowledge of Microsoft programs required
Strong interpersonal and business partnering skills
Good judgment and decision-making skills
Must be well organized, accurate and attentive to detail
Excellent communication, public relations and follow-up skills
Must be able to work independently and have strong written and verbal communication skills
Belief in the Home Care concept
Preferred
Bilingual / Spanish Preferred
associate degree preferred or combination of experience
Human Resources experience as it relates to home care preferred
Benefits
Competitive pay and Benefits
Company
All American Home Care LLC
At All American Home Care Agency, we are dedicated to providing high-quality care to individuals of all ages who wish to remain in the comfort of their own homes.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Spivak
CEO
Company data provided by crunchbase