SHI International Corp. · 2 days ago
PubSec Inside Account Manager
Somerset, NJ
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $50K/yrSHI International Corp. is a global provider of IT solutions and services, helping organizations change the world through technology. The PubSec Inside Account Manager serves as the primary point of contact for customer interactions, facilitating communication between sales and customers while managing large customer deals and providing excellent customer service.
HardwareInformation TechnologySoftware
Responsibilities
Represent SHI as the primary contact for customer interactions
Act as a liaison between Outside Sales, customers, and SHI internal departments
Provide excellent customer service and support to both customers and the outside sales team
Create pricing quotes for IT requirements, including hardware, software, renewals, and services
Engage in large customer deals, manage deal registration, and track progress using the CRM tool
Provide sourcing, product quotes, pricing, and information to the outside sales team
Enter purchase orders and provide order status updates to Outside Sales and customers
Participate actively in team meetings with managers for updates and changes
Set up conference calls between Outside Sales, customers, vendors, and internal teams
Proactively resolve issues related to product returns, invoicing questions, and customer concerns
Qualification
Required
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in account management - Basic
Ability to excel in a team selling environment - Basic
Proficiency in stakeholder management - Basic
Effective communication skills
Problem-solving skills
Organizational skills
Ability to manage time effectively
Detail-oriented
Ability to adapt to feedback and changes
Teamwork skills
Preferred
Completed Bachelor's Degree with a 3.0 cumulative GPA
Experience in a Customer Service role in a corporate or office setting
Benefits
Medical
Vision
Dental
401K
Flexible spending
Company
SHI International Corp.
Think of SHI as your personal technology concierge.
Founded in 1989
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thai Lee
President and CEO
Dave Gruver
Field Chief Technology Officer
Recent News
Government Technology US
2025-11-08
Business Wire
2025-11-08
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