Coco · 4 months ago
Fleet Quality Technician
LA
Full-time
Onsite
Mid Level
$80K/yr - $90K/yr
4+ years expCoco is revolutionizing last-mile delivery with autonomous robots and is seeking a Fleet Quality Technician to support their operations. In this role, you will be responsible for assembling, maintaining, and deploying delivery robots while diagnosing and resolving hardware, electrical, and IoT issues to ensure optimal fleet performance.
Artificial Intelligence (AI)E-CommerceFood DeliveryLogisticsRobotics
Responsibilities
Serve as the technical lead during robot deployments, identifying and resolving mechanical, electrical, and software integration issues in real time
Own the root-cause analysis and resolution process for fleet quality issues that impact launch success or fleet uptime
Design and implement scalable SOPs, tools, and diagnostics for frontline teams to reduce downtime and improve serviceability
Collaborate with Engineering, Supply Chain, and Field Operations to close the loop between product issues and fixes
Provide structured feedback to Product & Engineering teams and help pilot new hardware, software, or process changes in the field
Build lightweight dashboards, diagnostic logs, and technical documentation that can be adopted across teams
Qualification
Required
4–6+ years in hardware operations, fleet maintenance, or field engineering with a focus on mechanical and electrical systems
Deep experience troubleshooting mechanical, electrical, and IoT (connectivity/sensor/data) issues
Strong systems thinking mindset—you see the big picture and design processes to solve root causes, not just symptoms
Independent, self-motivated, and solution-oriented—you don't wait to be told what's broken
Excellent communicator with the ability to work fluidly across technical and non-technical stakeholders
Familiarity with SQL, JIRA, inventory systems (e.g., Oracle ERP), and basic data analysis to spot trends and validate fixes
Comfortable in fast-moving environments and field-based problem-solving scenarios
Preferred
Prior experience in robotics, micromobility, autonomous delivery, or connected fleet operations
History of developing technical SOPs, diagnostic workflows, or cross-team enablement tools
Experience working closely with Engineering and Product teams to iterate on hardware or firmware in production environments
Company
Coco
A last-mile delivery service that deploys human-operated sidewalk robots to transport goods from merchants to their customers
51-200 employees
H1B Sponsorship
Coco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2022 (6)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$121.5MKey Investors
Sam Altman
2025-06-11Series B· $80M
2022-04-15Series A
2021-08-25Series A· $36M
Leadership Team
Zach Rash
Co-Founder, CEO
B
Brad Squicciarini
Co-founder/CTO
Recent News
2025-11-19
2025-10-24
Company data provided by crunchbase