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Console · 3 months ago

Head of Applied AI

San Francisco (On-site)

Full-time

Onsite

Senior Level

$250K/yr - $450K/yr

6+ years exp

Console is an AI platform that automates IT and internal support, helping companies scale without increasing headcount. As the Head of Applied AI, you will direct AI efforts, define the applied AI roadmap, and guide AI development to enhance agent capabilities across the organization.

Artificial Intelligence (AI)Information TechnologySecuritySoftwareSoftware Engineering

Responsibilities

Direct AI efforts across the company and product

Work directly with the founders and product leadership to define the applied AI and research roadmap

Push the frontier of AI agent capabilities in our vertical

Architect and guide AI development across the company

Create the infrastructure necessary to support a growing team of AI engineers to experiment and contribute effectively

Analyze frontier research and help inform the strategic technical bets the company will make as we scale up

Be measured on the results

Qualification

AI product engineeringApplied ML experienceTypescript/Node/ReactFrontier research synthesisEngineering leadershipUser experience focusAdaptability to new domains

Required

6+ years of full-time software engineering experience, with a track record of AI product engineering or applied ML experience

Proven ability to keep up with and synthesize frontier research in a practicable way

Comfortable working and contributing across our entire stack (Typescript/Node/React)

Obsessed with building incredible product experiences for users, and never happy with 'good enough'

Preferred

You're an engineering leader with exceptionally strong generalist technical skills, and you have a proven track record of delivering great AI experiences for users and customers

You have great taste; you understand that the best AI experiences feel great to use and you know how to cultivate a culture that obsesses over getting the details right

You've designed and deployed AI systems in production, hands-on. You know how to iterate on these systems in a way that measurably moves the product forward

You have a strong grasp on frontier research and understand how to translate that understanding into results

You're not dogmatic; you can synthesize your past learnings with new discoveries that challenge them. You have a track record of developing mastery over new domains