First Citizens Bank · 21 hours ago
Financial Institutions Relationship Manager (Hybrid)
Raleigh, NC
Full-time
Hybrid
Mid, Senior Level
$124K/yr - $175K/yrFirst Citizens Bank is seeking to add to their Banking Relations Group team within Treasury Operations. This role is responsible for providing critical support to the General and Commercial Banks Business Units, focusing on strategy and guidance to senior leadership on correspondent bank relationships, contract negotiations, and revenue generating opportunities.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Manage and streamline relationship management support processes
Support the Banks effort for an optimal strategic footprint of our global banking partners including identify consolidation of existing banking partners
Identify and assist in the building of an effective banking structure and new products to support and enhance Business unit needs for sustained and accelerated growth
Prepare strategic Banking analysis and recommendations to senior leadership and key stakeholders
Build strong relationships with internal stakeholders such as Cash Positioning team, Treasury Operations Support, Investment Operations, Accounting, Legal, Third-Party Risk Management, Treasury, Tax, Technology, Risk Management and Liquidity management to drive initiatives
Work closely with the Banking Relations Operations Team to ensure seamless operational readiness for day to day and strategic change
Translate complex banking and business unit products and provide actionable insights to management
Promote change management initiatives across the enterprise to enhance the current banking infrastructure
Conduct regular partner bank reviews including performance KI’s but not limited to Inherent risk, due diligence and KYC
Stay up to date with global economic trends and financial regulatory environment changes
Track key operational metrics and provide reports to senior management
Analyze trends and recommend operational improvements
Ensure Service Level Agreements (SLAs) are met consistently
Analyze, benchmark and negotiate pricing contracts with our banking partners and where necessary
Conduct RFP process through to completion to mitigate appropriate gaps or inefficiencies
Identify process inefficiencies and implement improvements to enhance service delivery
Implement and leverage digital tools to enhance operational efficiency
Drive automation initiatives to reduce manual errors and improve processing speed
Ensure data integrity and security in all operational processes
Monitor, mitigate and strengthen operational risks
Strengthen controls and enhance risk management across Banking Relations Group through the use technology infrastructure
Ensure Regulatory reporting requirements are completed in a timely and accurate manner
Provide advisory services to Business Units and ensure compliance with policies and regulations
Qualification
Required
Operational Support - Manage and streamline relationship management support processes
Support the Banks effort for an optimal strategic footprint of our global banking partners including identify consolidation of existing banking partners
Identify and assist in the building of an effective banking structure and new products to support and enhance Business unit needs for sustained and accelerated growth
Prepare strategic Banking analysis and recommendations to senior leadership and key stakeholders
Build strong relationships with internal stakeholders such as Cash Positioning team, Treasury Operations Support, Investment Operations, Accounting, Legal, Third-Party Risk Management, Treasury, Tax, Technology, Risk Management and Liquidity management to drive initiatives
Work closely with the Banking Relations Operations Team to ensure seamless operational readiness for day to day and strategic change
Reporting - Translate complex banking and business unit products and provide actionable insights to management
Promote change management initiatives across the enterprise to enhance the current banking infrastructure
Conduct regular partner bank reviews including performance KI's but not limited to Inherent risk, due diligence and KYC
Stay up to date with global economic trends and financial regulatory environment changes
Data Analysis - Track key operational metrics and provide reports to senior management
Analyze trends and recommend operational improvements
Ensure Service Level Agreements (SLAs) are met consistently
Analyze, benchmark and negotiate pricing contracts with our banking partners and where necessary
Conduct RFP process through to completion to mitigate appropriate gaps or inefficiencies
Process Improvement - Identify process inefficiencies and implement improvements to enhance service delivery
Implement and leverage digital tools to enhance operational efficiency
Drive automation initiatives to reduce manual errors and improve processing speed
Ensure data integrity and security in all operational processes
Compliance & Risk Management - Monitor, mitigate and strengthen operational risks
Strengthen controls and enhance risk management across Banking Relations Group through the use technology infrastructure
Ensure Regulatory reporting requirements are completed in a timely and accurate manner
Provide advisory services to Business Units and ensure compliance with policies and regulations
Preferred
Extensive knowledge of Global and Domestic banking products, services, industry standards plus, experience in managing global FI's and network partner relationships
Experience and knowledge of SWIFT and FI utilization of same
Understanding of Anti-Money Laundering (AML), Sanctions / Financial Crimes etc., and compliance requirements in the Banking Industry
Knowledge of Fee management and network management tools a plus
Excellent analytical and problem-solving skills
Superior written, verbal and interpersonal communication skills
Strong Microsoft Excel and PowerPoint skills
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
Founded in 1898
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (102)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Greg Smith
Chief Information and Operations Officer
Recent News
2025-12-22
2025-12-21
Company data provided by crunchbase