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Cogency Global Inc. · 4 months ago

Sr. Director of Revenue Operations

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$185K/yr - $220K/yr

10+ years exp

Cogency Global is seeking a Sr. Director of Revenue Operations to lead data analysis, project management, and technology initiatives in partnership with their Global Revenue Organization. This role is essential for developing strategies and executing revenue initiatives while maintaining accountability to the Strategic Revenue Plan.

Financial ServicesLaw EnforcementLegalProperty Management

Responsibilities

Collaborate with GRO leadership to formulate and execute growth strategies

Proactively develop and share insights about customers, service lines, GRO teams, and individual contributors to support data driven decision making within the GRO

Play a leading role in the evaluation, selection, and implementation of technology as required to support the needs and strategic initiatives for each GRO function

Develop expertise in data models, reporting, and technology to build and maintain actionable analytics supporting the customer lifecycle and growth objectives

Produce both scheduled and ad-hoc reporting as required by management

Serve as the primary source of truth for GRO data and metrics, collaborating with IT and finance to ensure alignment of key systems and data

Maintain accurate customer and prospect assignment data for company-wide use

Periodically update account assignments in Salesforce and manage change requests in collaboration with relevant managers

Lead the update of client assignments to support annual territory refinements and target setting

Manage the annual process for allocating next-year targets by team, segment, market, and territory

Support GRO leaders through the budgeting process by providing data, reporting, and analytics to ensure alignment with strategic goals

Provide project management and support for the global key accounts program

Manage a high-performing RevOps team of 2-5 staff, including the GRO technology team

Identify and nurture top talent through hiring and training initiatives

During FY26 your RevOps team is likely to expand to include other GRO operations specialists

Work with GRO management to evolve pipeline methodologies, metrics, and review processes

Project manage improvements to pipeline usage and oversee monthly pipeline reporting and insights

Develop systems and metrics to track team activity and performance targets

Support the creation and monitoring of KPIs, incorporating early detection for timely corrective actions

Oversee GRO variable compensation strategies in partnership with CRO and regional heads of sales for the US, EMEA and APAC

Manage compensation plan documents, tools, and systems, including annual updates and distribution

Lead rollout and signoff processes for annual compensation plans and administer commission splits

Calculate monthly, quarterly and/or annual variable compensation for relevant GRO team members, partnering with team leaders to verify amounts, and with payroll to ensure timely and accurate payment

Manage GRO technology specialists certified in systems such as HubSpot, Salesforce, Gong, Xactly, and ZoomInfo

Ensure successful deployment of technology and align system use with GRO objectives

Develop advanced proficiency in key GRO tech systems, especially for commissions, reporting, and data quality

Identify and implement process improvements across GRO teams

Work with management to inspect and enhance quality in marketing, business development, sales, and account management processes

Assist in resolving process bottlenecks and inconsistencies

Qualification

SalesforceData analysisGTM operationsProject managementPerformance measurementData reportingCross-functional collaborationMultitaskingAnalytical abilityEthical reportingSelf-motivatedTeam leadership