Knot · 1 day ago
Senior Product Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
2+ years expKnot is a company focused on empowering consumers and businesses through connected merchant and banking experiences. The Senior Product Manager will work with an engineering team to build innovative products that enhance user experience and streamline integrations, while also engaging with customers to understand their needs.
Developer APIsFinTech
Responsibilities
Work with an engineering team to build any number of the following:
Brand new 0 → 1 products that interact with direct merchant integrations (to read/write data) and solve a specific problem for customers (exposed via API and webhooks)
Funnel optimizations for the core CardSwitcher product via UX improvements and deep personalization
AI-native validation and code healing systems for data retrieval, parsing, and storage
1st-of-it's-kind, SKU-level reward offer marketplace for merchants to offer rewards for specific products through the Knot UX and network
New transaction data features for the TransactionLink product on the API (e.g. membership info, fulfillment lifecycle info, product recommendations, etc.)
PLG features to enable customers to explore (through data & visualization) and sign up for Knot’s products without speaking to the team
Developer-experience features to make integrating Knot even easier (e.g. MCP, CLI tool, SDKs, 1-click testing, etc.)
Enterprise features (e.g. direct issuer processor integrations, localization, audit logs, observability, custom billing, etc.)
You Will Also
Talk to customers frequently via slack & calls to help them integrate Knot seamlessly and to understand customers’ precise needs & desires to influence your roadmap
Prioritize your relationship with the engineering team, doing whatever it takes to support them in building the right products
Find ways to automate as much mundane work in & outside your team as possible
Set an exceptionally high pace for the team and everyone around you
Qualification
Required
2-8 years of experience working at a startup
You use multiple AI tools daily to perform your role and play with new tools frequently (e.g. cursor, chatgpt, claude, google AI studio, agent builders, etc.)
You are exceptionally smart and can connect many dots to make high quality decisions
You don't panic when things get hard and thrive in a high-stakes environment
You live in the details and obsess over edge cases, not just pretty strategy decks. You're the first to notice when something seems off or smells wrong
You operate with a maniacal intensity and don't slow down at the first (or tenth) obstacle
You have elite product sense and strong instincts about what matters and what doesn't
You have some technical background (e.g. engineering, computer science, etc.) that allows you to deeply understand complex systems, collaborate with engineers, and spot technical risk early
Benefits
100% medical, dental, and vision insurance coverage for you and your dependents (U.S.)
Unlimited PTO
Parental leave
Herman Miller Aeron Desk Chair
Food (snacks, frequent lunches, and often dinner for those working late)
Company
Knot
The merchant connectivity platform. Switch cards-on-file in online merchant accounts.
11-50 employees
H1B Sponsorship
Knot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Early StageTotal Funding
$13MKey Investors
Nava VenturesGiant Ventures
2024-09-05Series A
2023-08-03Series A· $10M
2021-02-02Seed· $3M
Leadership Team
Rory O'Reilly
CEO and Co-Founder
Recent News
2025-12-13
2025-12-11
Tech in Asia
2025-12-10
Company data provided by crunchbase