NEOGOV · 4 months ago
Deputy Department Director - Communications and Marketing
730 East Broad Street, VA
Full-time
Onsite
Senior Level, Lead/Staff
$109K/yr - $181K/yr
8+ years expNEOGOV is seeking a skilled professional to serve as the Deputy Department Director for Communications and Marketing within the City of Richmond's Department of Public Utilities. The role involves leading the department’s communications efforts, managing staff, and developing strategic communication plans to ensure compliance and effective engagement both internally and externally.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Direct, manage, and supervise staff; perform some supervisory duties such as performance evaluations and training; support managers as needed
Provide direction and communicate to managers and direct reports
Manage, implement, and monitor large scale projects, programs, budgets, etc.; determine each staff member's role
Take lead role in emergency response and crisis communication
Facilitate responses to media inquiries and Freedom of Information Act requests
Ensure completion of departmental strategic plan and performance measurements, and integration with City’s strategic action plan
Coordinate with engineers and project managers to facilitate communication for planned and unplanned utility work
Coordinate employee engagement activities
Prepare, review, edit, and approve various documents, reports, contracts, expenditures, packets, budgets, etc.; ensure proper reporting to include regulatory compliance documents
Prepare presentations; conduct, attend, and participate in various meetings
Work with various internal and external departments on special assignments or projects; coordinates projects as needed
Work and consult with others to accomplish or expand projects, reach goals and resolve issues
Stay abreast of industry trends and best practices to refine and optimize communication strategies
Respond to and resolves inquiries, requests and proposals
Qualification
Required
Bachelor's Degree in communications, public relations, marketing, or business administration
Eight years of progressively responsible related experience that includes significant management and supervisory experience
Some departments may prefer a Master's Degree in a field directly related to the assignment
Some positions may have additional specialized requirements
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Substantial experience and knowledge in the implementation of communications and public relations policies and best practices
Some departments and positions may require or prefer licenses or certifications in area of focus
Knowledge of computer programs such as Microsoft Office Suite and Adobe Creative Cloud Suite
Knowledge of planning and marketing principles
Knowledge of policies and procedures
Knowledge of project management
Knowledge of emergency management operations
Knowledge of financial management
Knowledge of federal regulations related to gas and water industries
Knowledge of federal regulations related to communications
Knowledge of human resource management
Knowledge of accounting, finance, and economics
In-depth knowledge of communications, civic engagement, and public relations
Knowledge of applicable local, federal, and state laws and policies
Knowledge of operating processes
Knowledge of Richmond community awareness and values
Knowledge of services that can be provided by technology as well as contractors and consultants in the fields of communications, civic engagement, and public relations
Skills in analyzing problems, identifying/implementing solutions
Skills in assessing, adjusting, and instating policies and procedures
Skills in communicating with various internal and external departments
Skills in developing teams
Skills in enhancing employee engagement
Skills in strategic planning
Skills in presenting and reporting
Skills in providing leadership and overseeing all aspects of a program, project, or other area of focus
Skills in supervising multiple assigned functions and divisions and significant resources
Skills in using standard office equipment
Skills in interpersonal communication
Skills in oral and written communication
Skills in customer relations
Abilities to think critically
Abilities to comprehend and retain information quickly
Abilities to prioritize
Abilities to problem solve
Abilities to speak publicly
Abilities to manage time effectively
Abilities to create and implement a shared vision
Abilities to professionally represent the department and the City
Preferred
A Master's Degree in communications, public relations, marketing, or business administration is preferred
Benefits
Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase